Staff Software Engineer, Tech Lead - NetBox Delivery

Net. Box Labs is seeking a Staff Software Engineer and Tech Lead for Net. Box Delivery, a new team in our Applications group. Net. Box is a product that reaches people in a few ways: our open source community runs Net. Box OSS; commercial customers use Net. Box Cloud (SaaS) or NetBox Enterprise (self-managed). Net. Box Delivery owns everything between a Net.

Box Core release and a healthy, running instance on Cloud and Enterprise. We work closely with Net. Box Core, the team that builds Net. Box and its core plugins. We ship the software, keep an eye on it in production, and when something breaks, we fix it at the source rather than working around it. As Tech Lead, you set the technical direction for Net.

Box Delivery and write much of its code. You bring strong software engineering skills, SaaS experience, and hands-on DevOps and Kubernetes skills. You will be one of the first engineers on this team and help shape how it works. IN THIS ROLE YOU WILL:

• Design and build the software that installs, upgrades, and runs Net. Box, such as Kubernetes operators, controllers, internal APIs, and release tooling
• Contribute to Net. Box and its core plugins, in collaboration with Net. Box Core, to make them faster and more reliable in production, from application startup to Postgres query performance
• Build observability into the software the team owns, and set the team's standards for testing, documentation, and SLOs
• Own the technical direction and architecture for how Net. Box is built, released, and run on Cloud and Enterprise, as the team's primary technical decision maker
• Lead and mentor the team's engineers, including its SRE, through design and code review
• Work with Net. Box Core and the Cloud, Enterprise, and Foundations teams to define release contracts and drive cross-team changes through RFCs
• Act as a technical escalation point during incidents and make sure postmortem actions get done REQUIREMENTS: - 7+ years of software development experience, including technical ownership of a production system or platform area
• Strong Python skills and experience with production SaaS applications; Django and Postgres preferred
• Experience building software on top of Kubernetes, such as operators, controllers, or deployment tooling, with a solid understanding of reconciliation loops, custom resources, and the Kubernetes API
• Experience building observability into applications, including error reporting, distributed tracing, metrics, and structured logging, with tools such as Open. Telemetry and Sentry
• Hands-on experience with several tools in our delivery stack: AWS, Kubernetes and Helm, GitHub Actions, ArgoCD or FluxCD, Terraform, and Prometheus and Grafana
• Experience leading engineering work without formal manager authority, including mentoring other engineers
• Hands-on experience building inside an AI-augmented development harness, including Claude Code and the workflows that make agentic tooling reliable
• A track record of making technical decisions under ambiguity and driving work across team boundaries, from writing the RFC to getting a cross-team migration done NICE TO HAVES:
• Rust or Go programming experience
• Production experience with Django and Postgres at scale, including schema design, migration risk, and query performance
• Familiarity with the Net. Box ecosystem or network automation
• Experience working in a B2B software startup or high-growth organization
• Open source contributions or project involvement
• Experience with self-managed or on-premises delivery
• Container build skills, including base image design and Python dependency management
• Experience with supply chain security, such as vulnerability scanning, image signing and SOC 2 controls for build pipelines ABOUT NETBOX LABS: Net. Box Labs helps companies build and manage complex networks. We help customers accelerate network automation by delivering open, composable products and supporting the network automation community. Net. Box Labs is the commercial steward of open source Net. Box, the world’s most popular network source of truth, and Orb, the next-generation open source network observability platform. Our products include Net. Box Enterprise, a fully supported self-managed Net. Box with advanced features, and Net. Box Cloud, a secure, scalable, and reliable SaaS edition of Net. Box. Net. Box powers thousands of companies, and Net. Box Labs is backed by investment from Notable Capital (formerly GGV), Grafana Labs CEO Raj Dutt, Flybridge, IBM, Salesforce Ventures, and Mango Capital. OUR CULTURE AND VALUES:
• We own and solve problems with high attention to detail.
• Our open source contributors, users, customers & team are all part of our community. When our community wins, we win.
• We prioritize simplicity and think twice before adding complexity
• Clear communication helps keep our team aligned and collaborating smoothly. Net. Box Labs is proud to be an equal opportunity employer. We believe diverse teams build better software, and we welcome applicants of every race, color, religion, gender identity, sexual orientation, national origin, age, disability, and veteran status. If you need accommodation at any point in the process, just let us know.