Food & Beverage Supervisor Job

Your dream job could be just a few clicks away. Start the process by creating your candidate profile. Once your profile is created, navigate to the desired opportunity and apply. PURPOSE OF THE POSITION: To lead and supervise the services & team in the assigned food and beverage outlet to ensure the delivery of outstanding guest experiences and financial profitability of the business.

QUALIFICATIONS

& EXPERIENCE : National Diploma in Restaurant Management. Minimum 3 years’ experience in maître d’or hosting, contemporary or fine dining restaurant set-up in a 4* and 5* hotel or lodge. Knowledge of budgets, ordering, profit & loss, cost of sales, meeting suppliers and coordinating stock deals with the manager. Product knowledge and hospitality industry experience or Reservation experience.

Eye for detail and interpretation of numerical data. Wine, Sommelier or Beer course will be an added advantage. Computer literate (MS Office/Office/Excel/PowerPoint) System knowledge on Micros/Opera Drivers licence. KEY ACCOUNTABILITIES : Constantly monitor and check the quality-of-service delivery towards the guests and make sure the processes are speaking to the brand and the provided quality guideline.

Supervise the standard of presentation and service of all food orders and ensure compliance with plating guide. Provide guests with quality service by monitoring staff assignments and responsiveness and seeking opportunities to communicate with guests to personalize the service. Prepare duty rosters of restaurant staff, ensuring correct manning levels and even distribution of work.

Maintain a friendly attitude, welcome, and acknowledge each guest with a smile, and a friendly verbal greeting in line with the sequence of service. Monitor effectiveness of workflow and sequence of service during service periods and provides constant hands-on support. Check daily forecast and ensure all function sheets/menus are correct and ready for service.

Ensure the team understands upselling techniques through continues team engagement on product knowledge and business performance. Conduct the pre-service shift briefing to ensure effective and efficient communication, providing waiters with specific guidance and information to perform effectively in the coming shift. Coordinate regular stock taking on Food & Beverage as well as operating equipment at specified intervals; daily, weekly, and monthly.

Own the restaurant revenue generation, collection, and control processes to deliver the targeted revenues and covers. Monitor product availability on all food and beverage menu items in conjunction with the Chef and stores. Equip and demonstrate to team members excellence in product knowledge and upselling of all food and beverage menu items/onsite training.

Maintain Record of all Complimentary meals in line with the set procedures and SOP’s. Manage labour cost control through properly planned employee rosters and controlling overtime. Drive front of house cost control through daily, weekly, and monthly stock reviews of all food & beverage items. Ensure that the restaurant opens at the stipulated times and that all pre-service activities have been carried out.

Articulate and maintain developed standards, product knowledge and grooming. Advice the Head of Department or Head Chef of any improvement needed in relation to restaurants operation including updates to SOPs or addition/deletion of SOPs. Continuously enforce SOPs through consistent monitoring, coaching, and guidance DUE DATE: 21 OCTOBER 2026 OL

• Authentic, Caring & Passionate Applicants meeting our requirements are invited to apply. OL Group of Companies is an Equal Opportunity Employer. "This position is subject to a pre-employment screening and vetting process, and by applying for this position, applicants acknowledge that they are aware that the Company reserves the right to carry out screening and pre-employment vetting for all shortlisted applicants. Certificate of Conduct issued by the Namibian Police (not older than 6 months) may be required from all shortlisted applicants." Requisition ID: 6101