Patient Care Coordinator

Job Title: Patient Care Coordinator Full-time: 40 hours per week. M-F 8a-4p Benefits Remote Job Summary: We are seeking a detail-oriented and organized Patient Coordinator to coordinate and manage the scheduling of infusion therapy services for our patients. The ideal candidate will possess excellent communication skills, a strong understanding of infusion therapy, and the ability to work collaboratively with healthcare teams to ensure timely and effective patient care.

Key Responsibilities

Office Administration: Answer phones Receive and manage faxes and emails Help facilitate communication of supply lists between RNs and pharmacies Scheduling Coordination: Manage and coordinate the scheduling of infusion therapy appointments for patients. Collaborate with nursing staff and other healthcare providers to optimize appointment availability.

Help facilitate deliveries by the pharmacies to the patients Patient Communication: Communicate with patients to confirm appointments, confirm receipt of supplies and drug, and address any non-clinical questions or concerns. Ensure patients are aware of their treatment schedules and any necessary follow-up. Record Keeping: Maintain accurate and up-to-date patient records in the electronic health record (EHR) system.

Document scheduling changes and communicate updates to relevant team members. Maintain organized and complete patient charts, updated orders and document communication regarding patient care plans Collaboration: Work closely with infusion nurses and medical staff to ensure appropriate staffing levels for scheduled procedures.

Participate in team meetings to discuss scheduling challenges and develop solutions.

Qualifications

Education

High school diploma or equivalent required College degree preferred Experience: Healthcare coordination experience required Prior experience in infusion therapy or clinical scheduling strongly preferred. Familiarity with an electronic health record (EHR) system, preferably Alayacare Skills: Strong organizational and time-management skills.

Excellent communication and interpersonal skills. Ability to work independently and as part of a team. Working Conditions: This is a remote position