Team Lead Logistics Control Room

Ready to bring together people, technology and operational excellence? As our Control Room Manager, you will lead the technical and operational activities of the Control Room and help keep automated warehouse operations running reliably. Apply now as Team Lead Logistics Control Room at our warehouse in Großbeeren near Berlin .

Your responsibilities

Lead Control Room Managers, Incident Managers and Flow Controllers, providing technical and operational direction and ensuring effective coordination and consistent standards. Take ownership of escalated system incidents and critical operational issues, driving timely resolution and keeping stakeholders clearly informed.

Coordinate incident response and ensure corrective actions are implemented and completed within agreed timeframes. Monitor Service Level Agreements (SLAs) and ensure agreed service levels are consistently achieved. Partner with Operations, WMS Development, customers and other stakeholders to optimise warehouse automation processes and system performance.

Build and manage relationships with customers and third-party service providers to support effective collaboration and reliable service delivery. Oversee third-party service performance, SLA compliance and associated budgets, ensuring contractual and operational requirements are met. Keep Operations, IT, WMS Development and external service providers aligned through clear communication and effective coordination.

What you bring A degree in Logistics, Supply Chain Management or a related field, or a qualification as a master craftsman in warehouse logistics or an equivalent professional qualification. Several years of relevant professional experience, ideally in a fast-growing logistics or warehousing environment, preferably with automated warehouse systems.

Proven experience in leading teams and managing people. Strong organisational skills and an independent, structured and solution-oriented way of working. A keen interest in logistics processes, warehouse automation, continuous improvement and structured problem-solving methods. Excellent communication skills and the ability to build effective relationships with stakeholders.

Fluency in either German or English; knowledge of Polish is an advantage.

What we offer

A permanent employment contract. Vacation pay and a Christmas bonus. Free parking and charging stations for electric vehicles. A cafeteria offering fresh meals that change weekly at reasonable prices. Employee app. Regular employee events and sports activities (soccer, basketball, summer party, etc.) A pleasant and collegial work environment where employees from diverse backgrounds and orientations succeed together.

An organization with flat hierarchies where you can grow and feel at home.