Job description
Join us in bringing joy to customer experience. Five9 is a leading provider of cloud contact center software, bringing the power of cloud innovation to customers worldwide.
Living our values everyday results in our team-first culture and enables us to innovate, grow, and thrive while enjoying the journey together. We celebrate diversity and foster an inclusive environment, empowering our employees to be their authentic selves.
Role Overview
We are looking for a dynamic and enthusiastic Apprentice - HR to support our Human Resources team. This role is ideal for fresh graduates who are passionate about building a career in HR. The individual will primarily support new joiner induction, employee engagement initiatives, and HRBP analytics / ops while gaining hands-on experience across HR functions.
Key Responsibilities
New Joiner Induction & Onboarding
Welcome and assist new employees on their joining day
Coordinate induction schedules and logistics (conference rooms, materials, system access)
Facilitate or support induction sessions and company orientation programs
Act as the first point of contact for new joiners for any queries
Employee Engagement Support
Assist in planning and executing employee engagement activities and events
Coordinate logistics for town halls, celebrations, and team-building initiatives
Support employee surveys, feedback collection, and analysis
Help drive initiatives that enhance employee experience and workplace culture
HR Operations & Coordination
Prepare reports and dashboards related to onboarding and engagement
Coordinate with internal stakeholders (HRBP, Admin, IT, Payroll) for seamless operations
Provide administrative support to the HR team as required
Qualifications & Skills
Eligibility Criteria
Bachelor’s degree in Human Resources, Business Administration, or related field
Freshers encouraged to apply
Strong interest in Human Resources and people management
Key Skills & Competencies
Good communication and interpersonal skills
Strong coordination and organizational abilities
Attention to detail and problem-solving mindset
Basic knowledge of MS Office (Excel, PowerPoint, Word)
Willingness to learn and take initiative
Learning & Development Opportunities
Exposure to end-to-end employee lifecycle management
Hands-on experience in onboarding, engagement, and HR operations
Opportunity to work closely with HR Business Partners and senior HR leaders
Five9 embraces diversity and is committed to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better we are. Five9 is an equal opportunity employer.
View our privacy policy, including our privacy notice to California residents here: https://www.five9.com/pt-pt/legal .
Note: Five9 will never request that an applicant send money as a prerequisite for commencing employment with Five9.