Customer Service Financial Rep

Salina Regional Health Center CUSTOMER SERVICE FINANCIAL REPRESENTATIVE POSITION SUMMARYHandles all inquiries and/or complaints to the Patient Financial Services department regarding a patient's account. This includes but is not limited to explaining the current status of patients accounts, setting up payment arrangements, mailing out itemized bills, and rebilling insurance companies. In addition, this position is also responsible for processing financial assistance applications and returned mail, and makes recommendation of collection activity. Cashiering and cash posting functions may also be performed. POPULATION SERVED: n/aOSHA CATEGORY III ESSENTIAL JOB FUNCTIONS QUALITYAccurately post payments and adjustments to patient’s accounts to ensure accurate billing and collection of patient’