Patient Advocate & Care Coordinator - Bilingual

Are you a "people person" with a heart for seniors and a knack for navigating the healthcare system? We are looking for a dynamic Patient Advocate to be the face of our agency. You won’t just be “selling” home care; you’ll be an essential resource, helping families in San Antonio access the services, equipment, and benefits they desperately need to stay safe at home.

What You’ll Do: Conduct Home Assessments: Visit potential clients to assess their needs for Personal Attendant Services (PAS) and determine eligibility. Be a Problem Solver: Identify when a patient needs more than just a caregiver—spotting needs for Home Health, Hospice, DME (walkers/hospital beds), or Meals on Wheels.

Navigate the System: Assist families with Texas Medicaid applications and renewals via the Your Texas Benefits portal. Convert Leads: Turn inquiries into active clients by building trust and demonstrating how our agency improves their quality of life. Build a Network: Partner with local doctors, discharge planners, and DME providers to create a referral ecosystem.

What We’re Looking For: Experience: 1–2 years in Home Care, Social Work, or Healthcare Marketing (Texas HCSSA experience is a huge plus!) Knowledge: Familiarity with HHSC Form 2060, Medicaid (PHC/CAS programs), and Medicare basics. The "Vibe": High empathy, professional appearance, and a "go-getter" attitude. Mobility: Must have a reliable vehicle and a valid TX Driver’s License for daily home visits.

Bilingual: English/Spanish required. Why Join Us? Competitive base salary + performance-based bonuses. The chance to build a department from the ground up in a growing agency. Health Insurance, Mileage Reimbursement, PTO and Holidays