Facilities Operative

The Facilities Operative will play an important role in ensuring the East Cleveland Community and Sports Hub provides a safe, clean, welcoming and well-maintained environment for participants, visitors, staff and partners. The Facilities Operative will support the day-to-day operation of the facility, undertake cleaning and housekeeping duties, prepare rooms and outdoor spaces for activities and events, and assist with health and safety compliance across the site.

Working closely with the Facilities Manager and wider Foundation team, the Facilities Operative will help maintain high standards of customer service, facility presentation and operational safety, ensuring the Hub remains a positive environment for the local community. At the Foundation we are committed to living and embedding our core values (quality, inspire, teamwork, inclusion and honesty and integrity), in how we deliver our activity and interact with our partners and colleagues.

Facility Operations Open, close and secure the East Cleveland Centre in accordance with Foundation procedures Maintain cleanliness and presentation standards throughout the building, including toilets, changing facilities, offices, classrooms and outdoor areas Prepare rooms, equipment and facilities for programmes, meetings and events Carry out regular facility inspections and report maintenance issues promptly Assist with minor maintenance tasks and coordinate external contractors where required Ensure grounds and surrounding areas are safe and tidy Support the management of bookings and assist visitors, partners and facility users Health and Safety Support the implementation of Health and Safety procedures across the Centre Complete regular health and safety checks and maintain accurate records Assist with risk assessments, COSHH compliance, fire safety checks and accident reporting Respond appropriately to emergencies and incidents in line with Foundation procedures Ensure all equipment and facilities remain safe and fit for purpose Customer Service and Administration Provide a professional and welcoming service to all visitors Respond to enquiries, concerns and complaints in a professional manner Complete operational records, checklists and incident reports as required Promote the vision, mission and values of Middlesbrough Football Club Foundation Undertake any other duties reasonably requested by the Facilities Manager or Senior Leadership Team

Essential Desirable Experience Experience working in a facilities, caretaking, maintenance or cleaning environment Experience of maintaining health and safety standards within a workplace Experience of working with members of the public or customers Qualifications A good standard of English and mathematics First Aid qualification or willingness to obtain IOSH Working Safely or similar Health and Safety qualification Specific Skills and Knowledge Good practical maintenance and problem-solving skills Ability to work independently and use initiative Experience acting as a keyholder.

Experience working within community, sport, education or charitable settings. Effective verbal communication and customer service skills Essential Desirable Specific Skills and Knowledge Ability to maintain accurate records and complete basic administration tasks Understanding of health and safety responsibilities in a workplace environment Additional Requirements Ability to work evenings and weekends Eligible to work in the UK Enhanced DBS check Commitment to safeguarding, equality, diversity and inclusion Full UK driving licence and access to transport

Equality, Diversity and Inclusion Middlesbrough Football Club Foundation is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.

Alongside Middlesbrough Football Club, we are committed to equality, diversity and inclusion as highlighted by our Riverside. BySide initiative. The Foundation is a place where inclusion is a core value and where everyone can be themselves in an environment where they feel safe and included, including being a Disability Confident Leader.

Safeguarding Middlesbrough Football Club Foundation and Middlesbrough Football Club are fully committed to the safeguarding and welfare of children, young people, young players, and adults at risk. Promoting safeguarding and welfare of participants and staff is everyone’s responsibility and staff and volunteers are expected to share this commitment.

This post falls within the scope of ‘regulated activity’ and is exempt from the Rehabilitation of Offenders Act (1974). Successful applicants will be required to undertake a Disclosure & Barring Service (formerly CRB) check and are required to declare any convictions, cautions, reprimands and final warnings that are not ‘protected’ as defined by the Rehabilitation of Offenders (Exemptions) Act 1975.

The successful applicant will not be able to start working for the Foundation until the DBS check has been completed. The Foundation will also seek the successful candidate’s consent for obtaining two written references and to ask for documentary proof of qualifications and right to work in the UK. Any offer of employment will be conditional on these being satisfactory.

Once in post, all new staff will receive a comprehensive safeguarding induction from our Designated Safeguarding Officer, as well as ongoing safeguarding training.