Call Center Agent (Hybrid/Onsite)

Be part of a passionate team and create opportunities! CALL CENTER AGENT (ON-SITE or HYBRID) Job Description: Outbound calls for surveys, lead generation, event invitation and/or sales. Inbound calls to resolve customer queries or close lead/sales. Data entry to update customer relationship management (CRM) software. Respond to emails.

Create reports using Microsoft Office and Google Drive. Meet service level agreements set forth. Perform other duties as assigned.

Qualifications

Must be willing to work on-site: Batangas City. Excellent English communication skills. Typing Speed: at least 40WPM. Ability to work under pressure. Ability to multitask, prioritize and manage time efficiently. Customer orientation and ability to adapt and respond to different types of personalities. Intelligent. No BPO experience required; fresh graduates are welcome to apply.

So, why join us? Full Time and Long Term Employment. Basic Salary + Government mandated benefits, Health benefits, leaves, bonuses, and other incentives. Salary will be based on: Skills, Attitude, Performance, Attendance. Opportunity for regularization and promotion. US and Canadian clients. Shift: Graveyard Monday to Friday, and Saturday as needed.

Scholarship program duration: 8 to 10 days. Salary package structure: Guaranteed monthly base pay : ₱15,000–₱17,000 Performance-based incentives : up to ₱7,000/month WE LOOK FORWARD TO MEETING YOU!