Equity Loan Officer

The Equity Loan Officer (ELO) is responsible for educating, advising, and guiding members through the Equity Loan and Home Equity Line of Credit (HELOC) application process while providing exceptional member service throughout the lending experience. The ELO will develop and maintain relationships with assigned branch locations, members, and Credit Union staff to identify lending opportunities, generate referrals, and originate equity loan products.

This position will assess member needs, explain available loan options, collect and review required documentation, communicate loan status and underwriting decisions, and ensure all activities are completed in accordance with Credit Union policies, regulatory requirements, and established management service level standards.