Retail Associate

Job Details: Level: Entry, Job Location: KEY WEST RETAIL STORE

• KEY WEST, FL, Position Type: Full-Time/Part-Time, Education Level: Not Specified, Salary Range: Undisclosed, Travel Percentage: None, Job Shift: Day, Job Category: Retail, Overview As a Retail Sales Associate at Nine Line Apparel, you will be required to assist customers on the sales floor for your home base retail location during your assigned shifts. You are expected to deliver outstanding customer service and strive to get the customer what they are looking for. You will engage with the customer from the time they enter the store, to the time they leave. Should your home base retail location provide a full service Black Rifle Coffee Shop, you will be occasionally helping customers or baristas within Black Rifle. Sales Associates at Nine Line Apparel will provide advice, recommend products, display product knowledge, and help customers at all times. Retail Sales Associates will follow Standard Operation Procedures and the Employee Handbook, set forth by Nine Line Apparel, and will also follow the Retail Operations Procedures & Practices Handbook, set forth by Retail Operations for Nine Line Apparel.

Essential Functions

Engage with each customer as soon as they enter the door Meet Dollar Per Transaction (DPT) of $75.00 Provide product knowledge on inventory to customers Receive inventory into POS System Process POS Purchases Work professionally with co-workers Build relationships with our returning customers Ensure all work area is constantly clean and tidy Competencies Accountability Positive Attitude Communication Proactivity/Reactivity Prioritization Promotion of Company Culture Patience Ethical Character Diverse Flexibility Efficiency Technological Skills Responsibility Ensure customer satisfaction, engagement and service to exceeded Follow SOP and Employee Handbook, set forth by Nine Line Apparel Follow Retail Operations Procedures & Practices, set forth by Retail Operations within Nine Line Apparel Follow all Cash Handling Procedures, set forth by Nine Line Apparel and Retail Operations Work Environment Nine Line Apparel Retail Operations is a professional and customer-inviting atmosphere; this position requires diverse flexibility and outstanding customer service deliverance, both with internal and external associates, customers and guests.

Physical Demands Consistent standing for long periods of time Consistent moving, delivering, processing and assembling large items, including, but not limited to, boxes, merchandise, displays, furniture, machines, etc. Bending, stretching, twisting, reaching up/out Position Type/Expected Hours of Work Retail Associates at Nine Line Apparel are both full-time and part-time members, contingent on what is determined at time of hire.

As with all other Retail Operations in the industry, Retail Associates are required to be available during any day of the week, including weekends, all company and calendar holidays, and during any hours of a 24-hour day. Travel We do not require any travel for our Retail Associates. Retail Associates will work solely from their home base store.

The home base store is determined at time of hire.Qualifications: Required Education & Experience Retail experience is highly desired when filling Associate positions at Nine Line Apparel. A strong focus on customer service experience is also critical to this position.