Associate | Counsellor | Vernacular

Experience 2 or more years of prior experience working as a Ed-Tech Counsellor. Job Description Maintain the target metrics by converting prospective students into confirmed admission and succeed in achieving the performance goals. Coordination with team for upcoming programs, admission tests, schemes and other offers.

Maintain regular communication with students, parents to understand their requirements and improve the student satisfaction by gaining knowledge about PW’s different products Collection of payments and maintain all the data of registration forms, receipt etc. Support parents throughout the admission process by answering their queries and helping them to complete the required documents.

Explain about admission procedures and courses offered to the prospective students and their parents through phone calls, emails and face to face meetings. To Ensure all the ERP Entries is completed at the end of the day. To Ensure calling to absentee students has been done on regular basis. You are responsible for the refund & transfer process of your respective center and will take follow up till the process complete.

Work closely with student support cell and help in addressing the students issues Calling to irregular students - absentees or other campaigns.