Houseperson Housekeeping - The Ricardo Marriott

Why Work at Marriott Westlake? At Marriott Dallas/Fort Worth Westlake , we bring modern luxury and warm hospitality to Dallas’ Westlake community. Featuring sophisticated accommodations, elevated dining, and world-class amenities, our hotel is designed for seamless business and leisure experiences. Curators at Marriott Westlake thrive in an upscale, guest-centered culture, delivering exceptional service with a passion for hospitality.

You should join our team if you believe... That you can go above and beyond for our guests and your team. It's empowering to exercise collaboration. In joining an organization that cares about and supports your career growth and development.

Responsibilities

Maintain cleanliness in hallways, lobbies, stairways, elevators, and public areas. Ensure carpets are vacuumed, floors are mopped, and furniture is dusted. Deliver linens, towels, and cleaning supplies to guest rooms and housekeeping carts. Collect used linens and transport them to the laundry area. Empty trash bins and dispose of waste properly.

Assist with deep cleaning projects as needed. Respond to guest requests for extra towels, pillows, or other amenities. Provide courteous and professional service when interacting with guests. Report maintenance issues or safety hazards to the appropriate department. Refill housekeeping carts with necessary supplies. Keep supply rooms clean and organized.

Responsible for reporting any maintenance deficiencies and handling guest requests or complaints, seeking assistance from leadership when necessary. Ensures the confidentiality and security of all guest rooms. Demonstrate a high level of integrity, take ownership of personal actions, communicate effectively, promote collaboration, nurture a positive, professional work environment, and adhere to the Company’s policies and procedures.

Requirements

High school diploma or equivalent required. Previous housekeeping experience. Must have an aptitude for guest services and have a positive attitude. Must be able to work a flexible schedule, including weekends and holidays. Physical Demands: Required to stand and walk for up to 8 hours per day. Ability to sit, stoop, kneel, or crouch while performing duties.

Use of hands to finger, handle or feel; use of hands and arms to reach. Requirement to lift or move upwards of 25 pounds.