Server Assistant

Server Assistant (Host, Bus person & Food Expo) Responsibilities: Greets all guests immediately they come in and when going. Thank the guests and invite them to return. Seat guests appropriately and present them with the menu. Arrange guest seats in rotation among servers to ensure that they are given equal number of tables.

Update the floor chart regularly throughout the shift. Collect menu and return them to the Host Area when appropriate. Clean menus as required throughout the shift. Observe tables and take note of dirty, clean, and occupied tables. Answer phone about questions regarding menu items. Ensure that the front door area is both maintained and cleaned, both inside and out.

This also includes making sure the brass and windows are free of fingerprint and smudge. Keep the Host Area stocked with take-away menus, toothpicks, business cards, and other necessary items. Assist the servers by refilling beverages and water, processing payment, and running food to the tables. Assist servers in resetting and bussing tables.

Perform restroom checks several times during the shift by using the restroom check pads. Inform management of guests who are unhappy with the service as quickly as possible. Maintain composed, professional, and calm attitude at all times. Complete all side-work as directed. Assist in an entire team effort. Perform other duties as assigned.

Requirements

Must possess strong interpersonal skills. Must be able to communicate with individuals from different backgrounds. Must possess organizational skills. Must possess the ability to adapt in a changing environment.