Job description
REQ12531 Cashier, F&B (Open) POSITION SUMMARY: The Cashier, F&B is responsible for providing professional, prompt and efficient service assistance to the assigned Outlet’s monetary transactions as well as preparing and maintaining money bags and floats. PRIMARY RESPONSIBILITIES: Assumes responsibility of the assigned Outlet’s POS F&B Server handling cashier Assists in waiter, bartender, host or steward tasks if requested by the Outlet Supervisor Performs monetary transactions including but not limited to cash and credit cards Ensures all transactions are performed in a timely and accurate manner including communicating shift hand-over issues and completing shift-end balances Ensures all paperwork is presented and organized in an audible manner Prepares equipment, station, stock, float, floor prior and after service Anticipates guests need and strives to exceed their expectations by following guidelines given by Management Holds a thorough knowledge of the casino and hotel layout in order to ensure that guest queries can be answered or referred promptly Ensures high standards of personal presentation and grooming Attends training sessions and meetings when required Ensures all duties are performed in strict compliance with relevant policies and procedures of City of Dream Mediterranean Maintains positive relations with other staff and departments Participates in training and other activities to facilitate high team performance Adheres to all Company policies and procedures Reports accidents, injuries and unsafe work conditions to supervisors Carries out any other reasonable duties and responsibilities as assigned by superiors due to business requirements KEY PERFORMANCE INDICATORS: Positive Customer feedback Billing accuracy Good knowledge of products and services Continuous progress of Technical skills QUALIFICATIONS: Experience Minimum 1 year of previous customer service and cash handling experience preferably within the Hospitality industry Education High School diploma Qualifications related to the Hospitality Industry is an advantage Skills Knowledge of POS systems is an advantage Excellent interpersonal and customer service skills Time management and organizational skills Excellent command of English, Greek and other languages highly regarded PERSONAL COMPETENCIES: Achieves agreed objectives and accepts accountability for results Displays a high commitment to delivering results Communicates effectively Displays the highest level of integrity Ability to maintain discretion Self-motivated Approachable