Area Manager- Gas Leak Survey

Area Manager Reports to Gas Leak Project Manager Company Overview: GridHawk LLC (https://www.gridhawk.com) is a premier provider of utility locating, Leak Survey. and other damage prevention services. Our mission is to keep communities safe by preventing damage to underground infrastructure; while protecting life and property maintaining Gas operator's assets, we provide full-spectrum outsourced asset damage-prevention and mitigation services and solutions on behalf of utility companies.

Our rapidly expanding geographic presence currently encompasses 19 states. GridHawk is led by a seasoned team of utility locating industry executives who collectively hold a best-in-class track record for safety and on-time performance. Also supporting our mission is an array of advanced technology, the centerpiece of which is our proprietary Keystone 811 ticket routing and workforce management system.

We strive to build long-term relationships with safety-focused customers who expect industry-leading service and performance.

Job Summary

The Area Manager is responsible for direct development of current and future employees. You will lead employees within your team on the following key measurements: KPI, Efficiency, & Quality, while meeting financial obligations to our executive team. Ensure team is maintaining and protecting their area of coverage and following company policies and safety regulations.

This position is a key component to ensure that team members are performing all tasks while complying with client and state requirements. Primary Duties & Responsibilities will include, but are not limited to: Leading and providing the team with direction, focus, and support. Oversee daily scheduling of all assigned work.

Route tickets to ensure optimized efficiency. Game plan to achieve daily production targets, provide help if needed. Review prior days documents and reports. Review daily expectations and safety messages and adjust as needed. Auditing all employees and coaching improvement. Ensuring all documents correctly comply with client’s regulations.

Establish client quality assurance (resolve any problems if needed) Ensure all team members’ timesheets are correct and team members are accounted for. Provide expertise on all job tasks including observing and working closely with employees on orders. Dispatch and guide team members in their assignments, such as auditing, locating, verifying, and fixing problems for utility client’s plants.

Engaging with your employees daily to ensure they have the tools, equipment and support to do their jobs. Assist with the continued training and proper use of equipment for all new hires and existing team members. Work with the Corporate Support staff to communicate needs for their LOA regarding but not limited to recruiting, training, development, finances, employee relations, safety, and IT.

Other duties as needed and assigned by higher level managers.

Qualifications

/ Job Requirements: Excellent communication skills needed. Ability to read and interrupt prints at a high level. Ability to teach and demonstrate proper techniques. Ability to resolve conflict between team members. High School Diploma or equivalency (GED) Multiple years locating and pipeline technician experience. Multiple years (2-3 years preferred) of supervising locating and pipeline technicians.

Documentation of excellent quality ratio with in locating industry. Pass a Background screening (no violations within the last 3 years) Pass a DOT drug test.