Program Analyst

This position is located in Human Capital, Talent Management, Position Management and Hiring Data Analytics Branch. The incumbent serves as a Program Analyst responsible for analyzing position management programs, systems, data, and business processes; identifying data-quality and procedural gaps; supporting process and systems improvements; developing project plans and analytical products; and presenting findings and recommendations to leadership and other stakeholders.

This Program Analyst position is located Talent Management, Position Management and Hiring Data Analytics Branch, Transportation Security Administration, Department of Homeland Security (DHS). Duties include but are not limited to: Analyzes and evaluates program areas to determine areas in which progress is unsatisfactory and to determine courses of action to remedy deficiencies.

This includes continuous review of periodic progress reports, special reports, correspondence, etc., from other government agencies and activities, and functional elements. Applies a wide range of qualitative and quantitative methods for the assessment of the programs, and identifies areas needing special emphasis or improvement.

Analyzes existing policies or practices to identify any inconsistencies and recommends practical solutions. Develops new policies, procedures and methods required for the administrative management, control, and maintenance of assigned programs. Formulate projects and recommend assessment criteria for the evaluation of TSA operational programs and contributes to the performance of meeting mission requirements.

Communicates with internal and external managers as well as representatives of other government agencies and private industries to obtain information and provide guidance on critical funding/program issues, and make recommendations affecting the major programs. These communications frequently involve negotiation and/or persuasion.

In addition to the minimum qualifications described above, you must meet the following specialized experience to be considered qualified for the position: To qualify for the SV-I Pay Band (equivalent to GS-13), you must have one year of specialized experience at the SV-H or GS-12 in the Federal service or equivalent experience in the private sector.

Specialized experience is defined as experience that has equipped you with the knowledge, skills and abilities to successfully perform the duties of the position. Specialized experience is defined as: Experience analyzing organizational programs, systems, data, and business processes to identify inefficiencies, data-quality issues, procedural gaps, or other operational problems and recommend improvements.

Experience using automated data systems (examples include but are not limited to PowerBI, Salesforce, Business Intelligence) and analytical or visualization tools to compile, reconcile, analyze, track, and present large or complex datasets, including identifying trends, inconsistencies, and relationships across data sources.

Experience developing and implementing project plans or process-improvement initiatives, including documenting workflows, establishing milestones and deliverables, coordinating dependencies, and assessing results. Experience preparing data visualizations, reports, briefings, or other analytical products that explain complex findings and recommendations to leadership, program officials, employees, or other stakeholders.

Credit for experience is given based on a 40-hour workweek. Part-time experience is credited on a part-time ratio, i.e., working 20 hours per week for two months equals one month of experience. No additional credit is given for overtime. National Service Experience (i.e., volunteer experience): Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.

g., Peace Corps, Ameri. Corps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

The Office of Personnel Management (OPM) must authorize employment offers made to current or former political appointees. If you are currently, or have been within the last 5 years, a political Schedule A, Schedule C, Non-career SES or Presidential Appointee employee in the Executive Branch, you must disclose this information to the Human Resources Office.

You must meet the qualification requirements for this position no later than the closing date of the vacancy announcement.