Residence Manager

Description Residence Manager Schedule: Full time, Monday-Friday 8a-4p, Flexible hours as needed on evenings/weekends Pay: $25.18 Location: Chittenango Sign On Bonus up to $1,000 The Residence Manager is responsible for the overall operation, compliance, and performance of assigned residential programs. This role provides leadership to staff, ensures high-quality person-centered services, and maintains regulatory and organizational standards while promoting the health, safety, and independence of individuals served.

RESPONSIBILITIES

Oversee day-to-day operations of assigned residential programs, ensuring quality care, health and safety, and compliance with OPWDD and agency standards Supervise, coach, and evaluate staff (Assistant Residence Managers and Direct Support Professionals), including hiring support, scheduling, payroll approvals, and ongoing performance management Develop and maintain staff schedules to ensure appropriate program coverage, including participation in a 24/7 on-call rotation Ensure completion, accuracy, and compliance of all program documentation, including Life Plans, ISP/SAP plans, habilitation plans, notes, and billing records Lead and participate in interdisciplinary meetings, case conferences, and communication with families, guardians, and service providers Promote person-centered practices by supporting independence, choice, and meaningful outcomes for individuals served Monitor program compliance, identify and address incidents or safety concerns, and participate in investigations as required Ensure staff complete required trainings and maintain certifications (e.

g., CPR, First Aid, SCIP), while supporting ongoing professional development Maintain effective communication with internal teams, leadership, and community partners to support consistent service delivery Perform additional duties and program support activities as assigned Requirements Associate degree and 3 years of experience in OPWDD or a similar human services setting, or an equivalent combination of education and experience Must physically be able to perform required certifications and lift fifty (50) pounds Possess a valid driver’s license acceptable to the agency’s insurance carrier guidelines