Sales Development Rep

Downers Grove, IllinoisFull-timePosted Oct 10, 2026

Job description

Civic. Serve is an innovative and fast-growing technology startup that specializes in transforming the way Economic Development professionals operate. As we continue to expand our market presence, we are seeking a dynamic and results-driven Sales Development Representative (SDR) to join our growing team.

Position Overview

As an SDR at Civic. Serve, you will play a pivotal role in driving the company's revenue growth by identifying and qualifying potential leads. You will be responsible for initiating contact with prospects, understanding their needs, and establishing a solid foundation for our sales team. The ideal candidate is a self-motivated individual with excellent communication skills and a passion for technology.

Key Responsibilities

Prospecting and Lead Generation: Identify and research potential clients through various channels, including online research and social media. Generate and qualify leads through outbound calls, emails, and other communication channels. Market and Product Knowledge: Stay updated on industry trends and the competitive landscape.

Develop a deep understanding of our products/services to effectively communicate value propositions to prospects. Qualification and Appointment Setting: Qualify leads based on established criteria to ensure alignment with our target customer profile. Schedule meetings and demonstrations for the sales team with qualified prospects.

Collaboration with Sales Team: Work closely with Account Executives to ensure a seamless handover of qualified leads. Provide valuable insights and feedback from prospect interactions to enhance sales strategies. Sales Technology Utilization: Effectively use CRM tools and other sales technologies to track, manage, and report on leads and opportunities.

Continuously optimize and improve the use of sales tools to enhance efficiency.

Qualifications

Proven experience in sales development or a similar role in a B2B environment. Experience selling new products into new market is a strong plus Experience selling to economic development organizations or the public sector is a strong plus Strong understanding of technology and the ability to articulate technical concepts to non-technical audiences.

Goal-oriented mindset with a focus on achieving and exceeding targets. Familiarity with CRM software and sales enablement tools. Work Location: Any Remote Location Chicago or Chicago Suburbs preferred What We Offer: Competitive base salary and performance-based incentives. Comprehensive benefits package, including health, dental, and vision coverage 401(k) Unlimited PTO Opportunity to advance in the sales department Dynamic and inclusive company culture If you are a highly motivated individual with a passion for technology and sales, we invite you to apply for the Sales Development Representative position at Civic.

Serve. Join us in shaping the future of Economic Development as you carve out your own path to professional success! Civic. Serve is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Description copied from CivicServe's careers page. Read the full posting before you apply.

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