General Manager - Finance, Warranty & Insurance

Dutton Automotive is Australia's largest retailer and wholesaler of pre-owned luxury, prestige, exotic, family and commercial vehicles. Established in 1911, we've built our reputation on delivering exceptional customer experiences, innovation, and industry-leading service. As part of the global Sojitz Corporation, a Japanese conglomerate employing around 27,000 consolidated employees with 86 branches and offices, and over 540 subsidiaries and affiliates across the world.

With 16 dealerships nationwide, more than 220 team members, and exciting growth plans ahead, there's never been a better time to join Dutton Automotive. We're also proud to be a Co-Major Partner of the Essendon Football Club, reflecting our commitment to supporting the communities we're part of. Lead and develop the national Business Manager team, driving Finance, Warranty and Insurance (FW&I) performance across the Dutton Automotive retail network.

Develop and implement strategies to maximise finance penetration, gross profit, warranty and insurance sales. Coach and support Business Managers to achieve consistent commercial performance and exceptional customer outcomes. Partner with Retail Leadership and Dutton Financial Services to optimise finance opportunities, deal flow and settlement efficiency.

Build strong relationships with lenders, financiers, insurers and product providers to support commercial outcomes. Monitor FW&I performance, identify opportunities and provide regular reporting and insights to senior leadership. Ensure all FW&I activities meet NCCP, Responsible Lending, Privacy, AML/CTF and Australian Credit Licence requirements.

Drive consistent national FW&I processes, capability and best practice while supporting continuous improvement across the network. 5+ years’ experience in automotive FW&I, automotive finance or asset finance, with strong knowledge of the automotive retail environment. Proven experience leading, coaching or managing Business Managers or FW&I teams, preferably across multiple locations.

Strong understanding of automotive finance products, lender processes, settlements, warranty and insurance products. Established relationships with a panel of automotive finance lenders and financial services providers. Proven track record in achieving finance penetration, gross profit, warranty and insurance targets.

Strong understanding of NCCP, Responsible Lending, Australian Credit Licence, Privacy and AML/CTF requirements. Strong commercial, negotiation, influencing and stakeholder management skills, with the ability to balance sales, compliance and customer outcomes. Cert IV in Finance & Mortgage Broking or equivalent highly desirable, together with strong leadership, analytical and communication skills.

What's in it for you? Competitive salary package aligned with your experience. A paid day of Birthday Leave to celebrate your special day. Access to our Employee Novated Lease Program. Fully funded Employee Assistance Program (EAP) for you and your immediate family. Exclusive access to Pit. Stop, providing shopping discounts, gift cards and everyday savings.

Ongoing opportunities for career development and progression within a growing national business. Join a collaborative, supportive team where your ideas, initiative and contribution are genuinely valued.