Assistant Head Of Service - Family Services

Lead high-performing services. Inspire great teams. Deliver exceptional outcomes for families. Build a career where your leadership drives quality, compliance and positive outcomes. At Progressive Care, we offer more than a job — we offer purpose, progression and the opportunity to make a lasting impact on the lives of children and families.

For over 25 years, we have been a leading provider of social care services, supporting children, young people and adults to achieve positive outcomes and fulfil their potential. As we continue to grow, we are looking for an experienced and ambitious Assistant Head of Service to provide leadership across our Residential Family Assessment Centres.

This is an exciting opportunity to join a forward-thinking organisation where your leadership will directly influence service performance, quality and development across a regional portfolio of Family Assessment Centres. Why Join Progressive Care? You'll be part of a nationally recognised organisation delivering: Children's Residential Care Family Assessment Services 16+ Supported Living Learning Disabilities Support Everything we do is focused on one goal: helping individuals feel safe, valued and supported to achieve positive futures.

As Assistant Head of Service, you will play a key role in ensuring our Family Assessment Centres deliver outstanding services, maintain regulatory compliance and achieve the best possible outcomes for families.

Your Role

as Assistant Head of Service – Residential Family Assessment Centres Reporting to the Head of Service, you will provide operational leadership across Residential Family Assessment Centres within an allocated region. You will have direct line management responsibility for Registered Managers and overall accountability for regional service performance, including regulatory compliance, quality assurance, safeguarding, staffing, occupancy and budget management.

Working closely with the Senior Leadership Team, you will drive continuous improvement, develop high-performing teams and ensure all centres operate in line with Progressive Care's values, policies and high standards of practice.

Key Responsibilities

Provide leadership, support and line management to Registered Managers across the region. Maintain oversight of the operational performance of all Family Assessment Centres within your allocated area. Lead on regulatory compliance, quality assurance and continuous improvement activities. Ensure safeguarding systems and practices are effective and embedded throughout services.

Monitor and improve service performance, quality standards and occupancy levels. Oversee workforce planning, recruitment, retention and staff development. Monitor and manage regional budgets and resources effectively. Produce operational, quality and performance reports for the Senior Leadership Team. Support continued service development, innovation and growth opportunities.

Participate in senior management on-call arrangements as required.

Requirements

Requirements Our Ideal Candidate Will Have Significant leadership experience within Family Assessment Services, Children's Residential Care or a related social care setting. Experience managing multiple services or provisions across a geographical region. Strong knowledge of safeguarding, regulatory compliance, quality assurance and governance.

Proven ability to lead, motivate and develop high-performing teams. Experience of managing budgets and delivering operational performance targets. Strong communication, organisational and stakeholder management skills. The ability to analyse performance data and implement effective improvement plans. A commitment to delivering exceptional outcomes for children and families.

Desirable Level 5 Leadership and Management qualification (or equivalent). Management experience within Family Assessment Services. Experience supporting services through regulatory inspections. Relevant professional qualification in Social Work, Health or Social Care.

Benefits

Benefits What We Offer Competitive Pay & Rewards Our structured salary framework reflects your experience, skills and contribution, ensuring you are recognised and rewarded for the value you bring. Career Progression Opportunities As Progressive Care continues to grow, so do the opportunities for our people. We are committed to developing future leaders and providing clear progression pathways across the organisation.

Training & Development We invest in your professional growth through: Comprehensive induction programme Ongoing leadership and management development Specialist training relevant to your role Access to fully funded qualifications through our Nationally Accredited Training Centre Wellbeing Support We offer a range of benefits designed to support your physical health, mental wellbeing and work-life balance.

Supportive Work Environment Join a collaborative, values-led organisation where you'll receive regular supervision, strong leadership support and opportunities to contribute to service innovation and improvement. Ready to Make a Difference? Join Progressive Care and help shape the future of Residential Family Assessment Centres while leading teams that create positive outcomes for children and families.

Apply today or speak to our Talent Team to find out more on 0114 2800 265 or recruitment@progressivecare.co.uk