Site Supervisor - Middle River

Overview

Job Skills / Requirements Monday

• Friday from 6:30 a.m to 2:30 p.m. The Site Supervisor is responsible for the management of an account and the technicians assigned to that account. Specific responsibilities include work-scheduling, enforcing work standards, conducting site evaluations/audits, overall inventory/equipment usage, budget control, troubleshooting/problem solving, training of employees and support personnel, customer relations, and special project work as requested. Primary Duties and Responsibilities: Manages employees work schedules within budget. Establishes rapport with clients and employees to provide excellent customer service. Communicates conflicts with employees and clients to HR. Mediates when able. Provides job function training to employees. Directs employees to follow company policies, i.e. uniforms and PPE. Provides training to employees regarding use of equipment, products and adherence to all safety and security procedures. Manages site product inventory and equipment maintenance within budget. Ensures janitorial closets are kept clean and organized. Makes minor equipment repairs when needed. Advises management of employee or client issues. Identifies problems and resolves issues in a timely manner by listening, gathering facts, and establishing solutions. Communicates changes and expectations effectively to employees. Delegates work assignments and sets expectations. Ensures employees follow site guidelines including entry procedures and restroom logbook completion. Inspires and motivates employees. Promotes a harassment-free environment. Works with integrity and ethically. Identify strength and weaknesses amongst all staff. Work with HR to determine best fits and eligibilities for promotions. Identify areas for improvement at sites including cleaning standards, scope, equipment needs, time and scheduling adjustments, etc. Competencies: Works autonomously, uses time efficiently and completes assignments as expected. Communicates effectively, verbally and in writing, and maintains effective work relations with all team-members and clients. Ability to solve conflicts. Ability to delegate work assignments, set expectations and monitors activities. Focuses on ways to improve and promote quality. Exhibits sound and accurate judgment and makes timely decisions. Safety and Security – adheres to all safety and security policies and procedures, promotes safety and security in the workplace and uses equipment and materials properly. Must maintain a reliable, working telephone number for business communication and be reachable as needed. Additional Information / Benefits Benefits: Paid Sick Days, Paid Holidays, Special Incentive Plans