Instructional Services Coordinator Senior (Center for Learning)

$56,764.02 - $73,792.62/annually, DOE

115

Monday

• Friday, 8:30am - 6pm; some evenings and weekends may be required Summer Hours: Monday
• Thursday, 8am-7pm

12 Months

10 Colleges. Unlimited Opportunities. The Maricopa County Community College District is one of the largest community college systems in the nation. Home to 10 individually accredited community colleges and 31 satellite locations, we proudly serve students in every corner of the Valley. Each day, our dedicated faculty, staff, and administrators, live out our vision— creating excellence in education for a better world.

We focus on people—not profits. With 100% acceptance, zero rejections, and affordable tuition, we provide the flexibility and support our students need to succeed in and beyond the classroom. Discover how we’re changing college. We don’t just support our community—we help build it. We are the largest provider of workforce development training in the state.

The activities of our colleges and their students support one out of every 28 jobs in Maricopa County. Learn about our economic impact. We believe our employees are our most valuable asset. Our 10 colleges and District Office support nearly 10,000 jobs and careers throughout Greater Phoenix. Join us in making a real difference in the lives of over 140,000 college students each year.

Maricopa County Community College District (MCCCD) is committed to providing a competitive and comprehensive benefits program that supports our employees' and their families' health and well-being. Therefore, the MCCCD benefits support every stage of life and are designed to meet the diverse needs of our community. Explore the wide range of benefits and perks available to eligible employees at MCCCD: Affordable and Comprehensive Benefits Package: Nationwide Medical, Dental, and Vision Coverage Paid Time Off: Vacation, Sick Leave, and Personal Time 20 Paid Observed Holidays Company-paid Life Insurance, AD&D, and Short-Term Disability plans, with the option to purchase supplemental coverage Arizona State Retirement System (ASRS) Pension , including Long Term Disability and Retiree Health Insurance with 100% employer-matching contributions Optional Retirement Plans: 403(b), 457(b), Roth 403(b), Roth 457(b) Tuition Reimbursement for employees and dependents Annual Professional Development Funding Flexible Work Schedules Employee Health & Wellness Programs: District-Wide Wellness Program with Workshops and Webinars Monthly Health & Wellness Calendar and Newsletter Virta Diabetes Reversal Program and Support Groups Employee Assistance Program (EAP) Sight-On-Site Eye Care Services Pre-Retirement Planning Events Qualifying Employer for Public Service Loan Forgiveness (potential loan forgiveness for federal Direct Loans after meeting repayment requirements and working full-time for an eligible employer)

The Instructional Services Coordinator Senior – Student Success Programming & Innovation serves as a subject-matter expert responsible for the planning, development, administration, implementation, and evaluation of student success programs and initiatives that support student persistence, engagement, achievement, and completion.

The position administers a portfolio of student success programming that may include academic skills development, academic technology literacy, bridge and readiness programming, academic recovery initiatives, emerging technologies, artificial intelligence literacy, and other innovative student-support strategies. The Coordinator Senior collaborates with faculty, staff, administrators, and community partners to identify student needs, develop responsive programming, administer strategic and grant-supported projects, evaluate program effectiveness, and recommend improvements.

The position also coordinates and supervises assigned part-time program staff and subject-matter experts who support student-facing programming and implementation.

30% – Student Success Program Development and Administration Plans, develops, implements, administers, and evaluates student success programs and initiatives supporting persistence, engagement, achievement, and completion. Serves as a subject-matter expert for assigned student success programming and recommends new or modified programs based on student needs, institutional priorities, research, and emerging practices.

Potential programming may include academic skills development, bridge/readiness initiatives, academic recovery support, academic technology literacy, and other student-facing interventions. 20% – Innovation and Emerging Technologies Researches, pilots, implements, and evaluates innovative practices and emerging technologies that strengthen student learning and academic support.

Coordinates initiatives related to artificial intelligence literacy, responsible technology use, digital learning tools, and other emerging student-support models. Develops resources, procedures, implementation strategies, and recommendations related to effective and equitable use of emerging technologies. 20% – Part-Time Staff Coordination and Program Implementation Recruits, coordinates, trains, schedules, supervises, and evaluates assigned part-time program staff and subject-matter experts.

Identifies expertise needed to support current programming priorities and coordinates staff assignments across workshops, student-facing programming, pilot initiatives, bridge activities, academic recovery efforts, technology-literacy initiatives, and other projects. Provides training, guidance, feedback, and quality assurance to support consistent and effective program delivery.

15% – Strategic Projects, Grants, and Partnerships Coordinates special projects, grant-supported activities, pilot initiatives, and cross-functional student-success efforts. Collaborates with faculty, staff, administrators, Academic Affairs, Student Affairs, and external/community partners to identify needs, coordinate programming, implement project activities, and support institutional student-success priorities.

Assists with project plans, grant deliverables, compliance requirements, reports, and sustainability planning as assigned. 15% – Program Assessment and Continuous Improvement Collects and reviews participation, feedback, and program data in collaboration with the Program Analyst and other institutional partners. Analyzes program effectiveness, identifies implementation challenges and emerging needs, and recommends modifications to improve student access, engagement, effectiveness, scalability, and outcomes.

Prepares reports, summaries, presentations, and program recommendations for department leadership and campus stakeholders. Performs other duties in support of Student Success Services, Academic Affairs, college priorities, and District initiatives.

Bachelor’s Degree from a regionally accredited institution in education, organizational development or directly related field and two (2) years of related experience such as providing advanced program coordination and consultation that includes one or more of the following: planning, development, and/or implementing program projects and activities in the area of assignment.

A Master’s Degree may be required for some assignments. OR An equivalent combination of the conferred degree and directly related full-time work experience as described above sufficient to successfully perform the essential duties of the job such as those listed above, unless otherwise subject to any other requirements set forth in law or regulation, may be considered.

Master's degree in higher education, education, student affairs, educational leadership, organizational development, or a related field. Three (3) years of experience developing, coordinating, implementing, or evaluating academic-success programs, student-support initiatives, or educational interventions. Two (2) years of experience leading staff, part-time employees, project teams, or cross-functional initiatives.

One (1) year of experience developing or implementing innovative practices, emerging technologies, artificial intelligence applications, or academic technology initiatives supporting teaching, learning, or student success. One (1) year of student learning research experience. Three (3) years of experience coordinating strategic projects, grant-supported initiatives, partnerships, and/or using program data to support assessment and continuous improvement.

One year of full-time relevant MCCCD experience during the previous two years.

ADA AND OTHER REQUIREMENTS Positions in this class typically require: standing, walking, fingering, grasping, talking, hearing, seeing and repetitive motions. Light Work: Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly to lift, carry, push, pull or otherwise move objects including the human body.

Working Conditions: Work is routinely performed in an indoor, office environment.

Applicants are required to submit a cover letter and resume showing how the applicant meets the minimum and desired qualifications. All minimum requirements must be met at the time of the application. Additional materials will not be accepted after the job posting has closed. Missing materials or incomplete employment history will not be considered.

Please ensure your materials clearly provide the following information. Clearly illustrate how prior experience, knowledge and education meet the minimum and desired qualifications for this position. Indicate whether former or current employment is Full-Time or; Part-Time employment, to include Adjunct or Associate Professor (must include number of hours worked, contact hours or load) Provide employment history in a month/year format (e.

g., 09/07 to 10/11) including job title, job duties, for each position held and name of employer for each position. Three professional references, preferably current and/or former supervisors. If references are not provided in resume upon application, they will be requested at time of interview. Maricopa County Community College District (MCCCD) complies with the Americans with Disabilities Act (ADA) of 1990.

Qualified applicants or candidates with disabilities can submit a reasonable accommodation request at any point in the hiring process, and MCCCD’s policy is to provide reasonable accommodation unless such accommodation would cause an undue hardship. If a reasonable accommodation is needed, please contact the ADA Coordinator from the hiring campus location for assistance via email at adasupport@domail.

maricopa.edu MCCCD is an Equal Opportunity Employer.

Open until filled. First Review Date: Monday, November 16, 2026. Applications received after the review date may not be screened.

Maricopa County Community College District (MCCCD) will not discriminate, nor tolerate discrimination in employment or education, against any applicant, employee, or student because of race, color, religion, sex, sexual orientation, gender identity, national origin, citizenship status (including document abuse), age, disability, veteran status or genetic information.

Title IX of the Education Amendments of 1972, states: "No person in the United States shall, on the basis of sex, be excluded from participation in, be denied the benefits of, or be subjected to discrimination under any education program or activity receiving Federal financial assistance." The policy of the MCCCD is to provide an educational, employment, and business environment free of gender discrimination.

Incidents of misconduct should be reported to the college Title IX Coordinator, as outlined in policy, contact information is available at this link Title IX Coordinators. The Clery Act is a Federal law requiring United States Colleges and Universities to disclose information about crime on and around their campuses. Crime reporting data for each of the Maricopa Community Colleges, as required under the Clery Act, is available at this link Clery Act.