Success Coach

Primary Function : The Success Coach is responsible for planning, facilitating, and supporting engaging and age-appropriate programming in alignment with BGCD’s mission and program pillars: Academic Success, Healthy Lifestyles, Character & Leadership, and Life & Workforce Readiness. Programs are implemented using the Youth Program Quality Intervention (YPQI) framework to ensure high-quality, safe, and developmentally appropriate experiences.

Essential Job Responsibilities Plan and facilitate engaging, hands-on activities aligned with BGCD programming, youth interests, and developmental levels Implement approved BGCA and partner-provided curriculum while designing original activities as appropriate Support homework help and academic enrichment through project-driven learning Build positive, trusting relationships with youth and families that support social, emotional, and academic growth Manage group behavior using trauma-informed, restorative, and youth-centered practices Ensure safety, supervision, and compliance with BGCD policies and procedures at all times Track daily attendance, participation, and program outcomes Collaborate with Club staff, volunteers, and community partners to enhance program delivery Maintain clean, organized, and safe program spaces and assist with supply inventory Participate in required training, professional development, and staff meetings Perform other duties as assigned by the Club Director Youth Engagement & Relationship Building Build meaningful, mentoring relationships with youth that promote belonging, positive identity, and emotional safety.

Serve as a consistent, positive adult presence—modeling strong character, accountability, and leadership. Actively engage youth in daily programming and informal interactions. Program Delivery & Facilitation Lead or assist with workshops, discussions, hands-on learning experiences, and project-based activities. Support implementation of quality evidence-based programs.

Environment, Culture & Safety Ensure the program spaces are safe, welcoming, structured, and developmentally appropriate. Uphold and enforce all BGCD safety protocols, including flight-risk procedures, supervision standards, emergency response, and behavior expectations. Maintain clean and organized program spaces; model and uphold Club values.

Caregiver Engagement & Communication Provide Club Director or other appropriate staff to share with both positive and corrective feedback with caregivers. Provide written documentation when necessary for Club Director or other appropriate staff to communicate with caregivers. Maintain professional, timely communication with caregivers regarding youth progress, concerns, and celebrations.

Recruitment, Outreach & Retention Support recruitment efforts through school connections, community outreach, and peer engagement. Encourage consistent attendance, positive participation, and re-engagement of youth who become inactive. Assist in monitoring and improving youth retention and membership by delivering fun and engaging programming daily.

Data, Documentation & Reporting Accurately document attendance, incidents, program participation, and youth progress. Submit required reports and weekly updates to the Club Director. Support data collection and impact measurement for grants and BGCA reporting. Leadership & Service Initiatives Support or co-lead youth leadership programs and specialty Clubs.

Guide youth in planning service-learning projects, special events, and leadership activities. Club Events & Team Collaboration Assist with Club-wide programs, special events, family nights, and community projects. Collaborate with Club leadership, Education Coordinator, and staff to ensure cohesive programming. Attend mandatory staff meetings, BGCA trainings, and professional development sessions.

Collaboration/Relationships : Maintains close contact with Club Directorand other Club staff, volunteers and caregivers. Work collaboratively with other community partners, schools and Leadership Staff to enhance program development. Actively participate in professional development training. Physical Requirements/Work Environment : We maintain a 15:1 member to staff ratio.

Activities are varied and require active engagement during educational and recreational programming, which may include extended periods of walking and standing. Maximum unassisted lift = 50 lbs. Average lift less than 25 lbs. Requires ability to use computers, various standard and specialized software and database systems, keyboard, calculator and typical office machines.

Skills/Knowledge Required: At least 2 years working with youth in a youth development, education, or community-based setting preferred. Some college coursework in education, social work, or a related field preferred Ability to build trust and rapport with diverse youth populations. Strong communication (written and verbal), organizational, and facilitation skills.

Ability to enforce boundaries, implement safety procedures, and respond calmly in crises. Must complete background check and required training. Ability to work with a team. An understanding of the needs and interests of young people. CPR and First Aid certification preferred.