Business Process Analyst (Support Services)

GENERAL SUMMARY

Responsible for identifying, developing, supporting and/or implementing new operational processes and systems that increase efficiency and effectiveness within branches and back-office units. Responsible for analyzing financial data and transactions to identify risks and opportunities for improvement. Planning, organizing, tracking, and controlling the efforts and resources of various moderate scope operations projects. Support user acceptance testing for banking applications, ensuring the new enhancements meet the business requirements and function as intended. Support the delivery of solutions that improve everyday business processes, meet set objectives and solve business problems within agreed upon schedule.

DIRECT REPORTS

The incumbent has no direct reports.