Account Associate - State Farm Agent Team Member

Cincinnati, OH, United StatesFull-timePosted Jul 31, 2026

Job description

ABOUT OUR AGENCY: I opened my agency in 2005 and currently lead a team of six. Before becoming a State Farm agent, I worked in factory automation and industrial sales before deciding to pursue the opportunity to own my own business. I'm an Ohio State graduate, and insurance truly runs in the family - my wife is an independent insurance agent, and our son works alongside her.

We believe in creating a workplace where people enjoy coming to work and feel supported. Our agency has a fun, family-oriented atmosphere, and I believe in giving my team the freedom to succeed without micromanaging. I'm looking for someone who is competitive, outgoing, and motivated to succeed. If you have a can-do attitude, enjoy learning, and are driven by the opportunity to grow your career and maximize your earning potential, we'd love to have you on our team.

ROLE DESCRIPTION: As an Account Associate for {{ account.name }}, you are vital to our daily business operations and customers’ success. You help grow our office through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of customers by proactively marketing relevant products and services.

RESPONSIBILITIES

  • Manage customer accounts and update information in the database.
  • Assist customers with policy changes and inquiries.
  • Process insurance claims and follow up with customers on claim status.
  • Coordinate with underwriters to ensure timely policy issuance.

QUALIFICATIONS

  • Strong organizational skills and attention to detail.
  • Excellent customer service and communication skills.
  • Previous experience in insurance or a related field preferred. How to Apply: Please review our website below, and if you think our office is a good fit, and you are ready to embark on an exciting career in insurance sales, we want to hear from you! www.randywagneragency.com {{ account.name }} is an equal opportunity employer and encourages applications from individuals of all backgrounds.

Description copied from Randy Wagner State Farm's careers page. Read the full posting before you apply.

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