Sr Software Engineer-ServiceNow

We are seeking a skilled Service. Now Developer to design, develop, configure, and maintain Service. Now applications and integrations. The ideal candidate will have hands-on experience with Service. Now platform capabilities, follow best practices, and collaborate closely with stakeholders to deliver scalable and secure solutions.

Key Responsibilities

Design, develop, and implement Service. Now solutions using best practices Customize Service. Now applications using Business Rules, Client Scripts, UI Policies, Script Includes, and Flow Designer Develop and maintain Service. Now modules such as ÏTSM , CSM, APO , MCO, Finance Management, Employee Centre. Build and support integrations using REST, SOAP, MID Server, and Integration.

Hub Create and manage workflows, Flow. Desinger and ETL, Integration Hub , Data. Fabric /Zero Copy Connectors , tranformation Perform unit testing, debugging, and troubleshooting of platform issues Support platform upgrades, patches, and releases Collaborate with architects, business analysts, and stakeholders to gather requirements Follow SDLC, Agile/Scrum, and change management processes Maintain technical documentation and knowledge articles Required Skills & Qualifications 5+ years of hands-on Service.

Now development experience Strong experience with JavaScript , REST/SOAP APIs and integrations (server-side and client-side) In-depth knowledge of Service. Now platform architecture Experience with ( Source-to-Pay, Order-to-Cash lifecycle , Accounts payable, Accounts receivable etc ) Familiarity with CMDB and ITSM Experience with other Application would be plus like ITOM, HRSD .

Understanding of ACLs, roles, and security best practices Experience working in Agile/Scrum environments referred Qualifications Service. Now certifications such as: Certified System Administrator (CSA) Certified Application Developer (CAD) Module-specific certifications ( CSM, ITSM, MCO etc.) Experience with Service.

Now Performance Analytics and Reporting Knowledge of UI Builder, Service Portal, and Workspace configuration Exposure to DevOps, CI/CD, and ATF (Automated Test Framework) Soft Skills Strong analytical and problem-solving skills Excellent communication and documentation abilities Ability to work independently and in a team environment Strong stakeholder management skills Education Bachelor’s degree in Computer Science , Information Technology, or equivalent experience Min 5 + Years of experience in Servicenow Nice to Have Experience with cloud platforms ( CSM, MCO , APO ) Knowledge of ITIL processes Experience supporting global enterprise environments