Administrative Assistant

Job Details: Job Location: SC Ashley Oaks

• Charleston, SC, Salary Range: Undisclosed, ADMINISTRATIVE ASSISTANT Ashley Oaks Apartments
• Charleston SC 29407 Salary - $22-to-$24 hour depending on experience The Administrative Assistant provides high-level administrative and customer service support for a large, 420-unit multi-family apartment community. This role is critical in maintaining efficient office operations, supporting leasing and management staff, and ensuring a positive experience for residents and prospects in a fast-paced environment.

Key Responsibilities

Serve as the first point of contact for residents, prospects, and vendors; deliver professional and courteous customer service Manage high-volume phone calls, emails, and in-person inquiries Support leasing team by scheduling tours, preparing application packets, and assisting with lease documentation Maintain and organize a large volume of resident files, leases, and compliance documentation Process rent payments, assist with delinquency tracking, and support monthly reporting Coordinate and track a high volume of maintenance requests; follow up to ensure timely completion and resident satisfaction Assist with move-ins and move-outs, including unit readiness coordination and documentation Prepare notices, correspondence, and community communications Support property manager with reports, data entry, and operational tasks Maintain office supplies and ensure smooth day-to-day office functionality Assist with resident events and community engagement initiatives Ensure compliance with company policies, fair housing regulations, and local/state requirements Qualifications High school diploma or equivalent required; Associate degree preferred 1–3 years of administrative, property management, or high-volume customer service experience Experience in multi-family housing or large communities preferred Strong organizational skills with the ability to manage multiple priorities in a fast-paced environment Proficiency in Microsoft Office (Word, Excel, Outlook) Experience with property management software (e.

g., Yardi, App. Folio, Real. Page) preferred Excellent communication and interpersonal skills Strong attention to detail and problem-solving abilities Key Competencies Ability to handle high resident volume with professionalism and efficiency Strong multitasking and time management skills Customer-focused mindset with conflict resolution abilities Team-oriented with a willingness to support multiple departments Ability to maintain confidentiality and accuracy under pressure Work Environment Office setting within a residential apartment community Frequent daily interaction with residents, prospects, and service vendors Physical Requirements Ability to sit, stand, and walk for extended periods Occasional lifting of office supplies (up to 20 lbs) Job Type: Full-time Hours: 40 per week Benefits 401(k) Dental insurance Vision insurance Health insurance Life insurance Paid time off Schedule 8-hour shift Monday to Friday Ability to Commute (Required) Charleston, SC 29407 Work Location In person Qualifications: