Bilingual Front Desk Receptionist

Description Bilingual (English/Spanish) Front Desk Medical Receptionist Gainesville, GA | AICA Orthopedics | Full-Time Cross-Training to Therapy Tech Join Georgia's Leading Orthopedic Practice! This is a bilingual Medical Receptionist role with cross-training as a Therapy Technician. Fluency in English and Spanish is required, because you'll be the first point of contact for many Spanish-speaking patients and families.

It's a strong fit for bilingual professionals looking to grow a healthcare career. About AICA: 25+ years serving Georgia with 21 locations. A growing team of 400+ professionals specializing in injury recovery and orthopedic care.

What You'll Do

Greet patients in English and Spanish, and schedule appointments Verify insurance and process payments, explaining coverage and balances in either language Manage patient records in EMR systems Answer phones and coordinate with the medical team, interpreting for Spanish-speaking patients as needed Help Spanish-speaking patients complete intake forms and paperwork Therapy Tech Training (Cross-Training): Assist chiropractors with patient treatments Guide patients through therapeutic exercises in English or Spanish Document patient progress and responses Maintain clean treatment areas Requirements Must Have: Fluent bilingual English and Spanish, both spoken and written.

Proficiency will be assessed during the interview process. 2+ years of medical front desk experience EMR systems proficiency High school diploma Strong multitasking and problem-solving skills Reliable transportation Preferred: Orthopedic or personal injury experience Healthcare clinical support experience Medical terminology knowledge in Spanish What We Offer Competitive salary based on experience Full benefits: medical, dental, vision, 401k Career growth through structured advancement opportunities Stable schedule Comprehensive training in both roles Performance bonuses Why Choose AICA?

Dual-role expertise: gain both administrative and clinical skills. Career advancement: many leaders started at the front desk. Stable employment: an established practice with consistent growth. Patient impact: help people recover from injuries, in their own language. Ready to Start Your Healthcare Career? Apply today!

We're interviewing immediately for this full-time position. Equal opportunity employer. We value diversity in our organization.

Requirements

Fluent bilingual English and Spanish, both spoken and written. Proficiency will be assessed during the interview process. 2+ years of medical front desk experience EMR systems proficiency High school diploma Strong multitasking and problem-solving skills Reliable transportation Preferred: Orthopedic or personal injury experience Healthcare clinical support experience Medical terminology knowledge in Spanish