Field Service Engineer

Field Service Engineer The Field Service Engineer (FSE) is responsible for providing onsite system diagnostic and analytical support to customers within a geographic territory, or assigned to a specific account, supporting the customer per the terms of the Service Level Agreement(SLA) with Park Place Technologies. Specifically, the FSE responds to customers’ systems failures by way of computer hardware service, testing, diagnostic analysis, and systems analysis of hardware, storage area networks, and system configurations.

An FSE must be