Business Development Representative at Hyundai Montgomery

BDC Representative Job Description Responsibilities: Check email frequently and respond to inquiries immediately; Present initial financing options based on customer needs; Answer customer calls and establish follows-up with sales appointments; Deliver inquiries/messages intended for other sales personnel and departments promptly; Provide customers with initial product information and direct them to the appropriate dealership resources; Direct customers to product information resources, including those available on the internet; Handle all incoming internet and phone leads; Participate in team and process development sessions – keeping positive relationships with teammates, sales teams and dealership management; Be available to promptly respond to live chat, phone and email inquiries in a professional and well-spoken manner; Follow up with leads that are not ready to make an appointment or no-show; Contacting clients prior to appointment date to confirm appointment; Mailing marketing letters to provided leads; Following up post visit to ensure customer satisfaction; Receiving inbound sales phone calls and leads; Placing outbound phone calls to potential leads.

Requirements

Coachable and able to follow a specific process Friendliness, enthusiasm, reliability, with a positive “team-player” attitude Time management, prioritization skills, and the ability to multi-task are required Previous automotive dealership experience a plus Flexible availability Excellent written and verbal communication skills Comfortable making outbound calls daily Prior internet sales, BDC, or related experience a plus Strong work-ethic with the ability to work in a fast-paced, results-driven environment Be self-motivated and goal oriented.

Benefits

Medical, Dental, and Vision Plans Paid Basic Employer Life Insurance Additional Supplemental Insurance Wellness Program 401(k) Plan with match Paid Time Off Employee Purchase Program Training Programs We are a Drug Free Workplace and an Equal Opportunity Employer.