Hardware/Software Installation Technician

Savvee Inc. is seeking a technically skilled Hardware/Software Installation Technician to support our federal client, Military Sealift Command (MSC), onsite in Norfolk, VA. The ideal candidate will have experience installing, integrating, and troubleshooting network hardware, software, and virtual infrastructure in secure environments while ensuring compliance with the client’s cybersecurity requirements.

This individual will excel at executing complex deployments, validating system performance, maintaining technical documentation, and collaborating with stakeholders to deliver reliable mission-critical solutions. Candidates must already hold an active DoD Secret clearance.

ESSENTIAL FUNCTIONS

• Planning, installing, configuring, integrating, and validating network hardware and software components across classified and unclassified environments, including routers, switches, firewalls, servers, and virtual infrastructure.
• Executing advanced network installations and upgrades in accordance with approved engineering designs, STIGs, and change management processes
• Performing advanced troubleshooting of network connectivity, performance, and interoperability issues across hardware and software layers.
• Leading or independently performing site installations, technology refreshes, and system cutovers with minimal supervision.
• Validating network operability and security posture following installation activities, ensuring compliance with DoD /DoN cybersecurity and operational requirements.
• Developing and maintain technical documentation, including installation guides, as‑built diagrams, and configuration baselines.
• Coordinating with government personnel, engineers, cybersecurity teams, and vendors to ensure mission alignment and successful delivery.
• Performing additional duties as assigned in support of evolving contract requirements and client needs.
• Understanding the organizational policies and procedures for accuracy of solutions and deliverables to the client.
• Demonstrating a commitment to quality and customer support. REQUIRED EDUCATION AND TRAINING
• Bachelor’s degree in Information Technology, Computer Science, Engineering, or related field
• Have one of the following certifications: Cisco CCNP Enterprise or CompTIA Security+ MINIMUM EXPERIENCE AND SKILLS REQUIRED
• Seven or more years of progressive experience in network operations, hardware/software installation, or enterprise IT infrastructure support
• Five or more years of progressive experience in network operations, hardware/software installation, or enterprise IT infrastructure support in Microsoft environments
• Must currently hold an active DoD Secret clearance DESIRED BUT NOT REQUIRED QUALIFICATIONS
• Proven familiarity with Artificial Intelligence (AI) concepts and responsible use of AI-assisted tools
• Excellent written and verbal communication skills
• Exceptional organization skills
• A highly motivated self-starter
• Must be motivated and have excellent customer service skills EOE Statement: Savvee Inc. is an equal opportunity employer and gives consideration for employment to qualified applicants without regard to race, color, religion, age, sex, national origin, disability, veteran status, pregnancy, genetic information, sexual orientation, gender identity, or any other characteristic protected by state, federal, or local law. EEOC- Eligibility to Work: In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.