Consultant - Billing CSR — On-Site

Dynamic and detail-oriented professional with a extensive experience in Billing and Customer Service. Proven ability to navigate complex billing systems while providing exceptional technical assistance and customer service to the customers with PERSONAL EMERGENCY RESPONSE SYSTEM (PERS). Adept at analyzing and resolving billing discrepancies, ensuring accurate invoicing, and addressing customer inquiries related to billing, technical issues and other concerns related to PERS.

Possess strong communication and problem-solving skills, with a customer-centric approach to deliver high-quality support. Proactively collaborate with cross-functional teams to streamline processes, enhance customer satisfaction, and contribute to the overall success of the organization.