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ServiceNow Tech BA

Melbourne, AustraliaContractPosted Nov 6, 2026

Job description

We are looking for an experienced Service. Now Technical Business Analyst with strong Service. Now platform knowledge and hands-on exposure to AI-enabled solutions, preferably Now Assist / GenAI / Agentic AI. Experience with Calyx and/or AWS Agent Core and an understanding of Assurance operations/workflows will be highly desirable.

This will be working in a Pod Model construct, where Tech BA will be expected to bring solution components from both Architecture and Business Requirements together into clear/concise requirements ready for build.

Description copied from Xptsoftware's careers page. Read the full posting before you apply.

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