Dispatcher

Job Details: Level: Experienced, Job Location: New York Office

• NEW YORK, NY, Position Type: Full-Time/Part-Time, Education Level: 2 Year Degree, Salary Range: $19.50 - $26.00Hourly, Job Shift: Any, Job Category: Distribution
• Shipping, Position Overview: This position requires constant on-site dispatching at one of our Whole Foods locations. The ideal candidate will be responsible for ensuring the seamless operation of daily routes, managing delivery associates, and maintaining our high standards of service.

Key Responsibilities

Dispatch routes using the Amazon interface as soon as they are available. Assign and monitor delivery routes for associates. Ensure all scheduled Delivery Associates report to work on time and are prepared to begin their routes. Uphold Breakaway Logistics’ delivery standards and ensure associates are adhering to established Standard Operating Procedures (SOPs).

Monitor on-road performance and proactively communicate with associates if any delays or issues arise. Assist associates with any support they may need to ensure timely and efficient deliveries. Work closely with team members to ensure smooth and efficient operations throughout the shift. Prepare and track documentation related to performance issues.

Complete end-of-day reports summarizing dispatch activities and team performance. Perform additional duties as assigned by management.

Qualifications

Strong communication and problem-solving skills. Ability to handle high-pressure situations and manage multiple tasks simultaneously. Previous dispatching or logistics experience preferred. A proactive, team-oriented attitude with a focus on delivering outstanding customer service. Bachelors Degree Preferred, Not Required.