Implementation Database Analyst / SQL- Remote (26-23)

Full-time > Direct hire > 100% Remote (USA) Overview: Join our dynamic team as an Implementation Database Analyst, responsible for seamlessly migrating customer data, configuring SQL High Availability, and managing database operations in a Windows environment. This role involves ETL operations, data loading into the Spok database, troubleshooting database issues, and ensuring the successful implementation of HL7 – ADT patient feeds.

Required Duties and Responsibilities: Database Administration: >Configure SQL/Oracle products. >Assist Support in resolving database issues. >Research and integrate new SQL/Oracle products with Spok's offerings. Loading Customer Data: >Migrate data from old applications to the new environment. >Load customer data into the Spok schema during implementation or upgrades.

Develop and install customer data interfaces (Spok SQL product). Maintaining Customer Data: >Troubleshoot customer data interfaces. >Perform data cleanup, manipulation, removal, and review within the Spok product schema. >Extract data for customer and internal reviews. Customer Relations: >Collaborate with customers to address database and data-related issues.

Explain database functionality and coordinate database and data projects. Communication: >Collaborate with different Spok departments to comprehend roles and performance requirements. >Provide timely follow-ups to ensure project completion and customer satisfaction. Documentation: >Develop and maintain process, standards, and upgrade documentation.

Prepare documentations for effective operational continuity. Required Education, Skills, and Experience: >Bachelor’s degree in computer science and 2-4 years of relevant experience, or equivalent combination of education and experience. >3+ years of SQL (required); Oracle experience is a plus. >Customer service-oriented with strong analytical and problem-solving skills.

Excellent oral and written communication skills. >Ability to work collaboratively in a team and maintain composure in stressful situations. >Demonstrated leadership skills and a proactive problem-solving approach. >Willingness to work outside normal hours, including early mornings and weekends. Technical Requirements: >Strong knowledge of T-SQL, PL/SQL.

Experience working with Microsoft SQL Server/Oracle databases, and a good understanding of database design principles. >Knowledge of SQL programming and ability to write complex queries. Salary range: 80-90k + bonus