Payroll, Specialist

GENERAL INFORMATION Role Payroll Specialist

• JL2 Reporting To Payroll Service Manager Direct Reports None II. ROLE DESCRIPTION Overall objective of the Role Performs all life-cycle payroll transactions and activities to ensure the processing of an accurate and timely payroll. Displays decision-making skills that support company and payroll policies. Main Responsibilities Key responsibilities : Independently process payroll from end to end according the defined standards and client requirements including all associated payroll tasks Monitor and manage ticket que ues using the appropriate BI tools to ensur e tickets are handled per the defined timelines and do not exceed expected thresholds Ability to utilize the hrX suite of tools as it relate s to payroll processing and all associated activities Be able to understand and interpret a payslip Be able to understand and follow the payroll calendar Identify deviations from the standard scope of service and act accordingly including the identification and support of change request opportunities Ability to recognize and deal appropriately with sensitive and confidential information Produce and understand standard and client specific payroll reports including statutory year end reporting needs Review and validate data for accuracy and completeness and ini tiates corrections per the defined standards Answer payroll related questions and requests Support and execute SOC1 Controls Maintain and apply defined work instructions (DWIs) Perform Transactions with Third parties P rovide clear knowledge transfers to peers Support the Root Cause Analysis (RCA) process Support and manage system maintenance testing Support technical issue coordination and resolution Maintains current knowledge of legislation requirements; system updates , changes and overall payroll procedures Participates in projects and activities as needed and assigned Key Criteria to monitor performance Adherence to all Security and Compliance procedures 100% Attainment of customer SLA agreements Adherence to quality standards Demonstrate professionalism and act responsibly NGA Core Competencies Be Accountable
• Take advantage of the World of Opportunity and demonstrate personal responsibility and eagerness to explore & acquire the necessary skills. Be a key team player by collaborating and sharing knowledge to accomplish personal and team results. Has a positive sense of humour & outlook Solve Problems
• Be a resourceful problem solver by proactively identifying problems or challenges in the workplace and put forward creative solutions to drive continuous improvement Take Ownership
• Proactively seeks clarity of role, accomplishment of individual & team objectives and future personal career opportunities Be Client Centric
• Actively responds to meeting the expectations and requirements of internal and external clients. Ensure a balanced approach between client requirements and NGA priorities Be Effective
• Demonstrate knowledge of the NGA Way, our values and levers for success. Contribute and work to agreed global standards, utilize tools & technologies to act fast to achieve maximum personal productivity. Ensure work can be carried out in a repeatable, scalable way IV. REQUIRED EXPERIENCE Professional / Job Experience Strong k nowledge of MS Office tools such as Excel, Word, and PowerPoint Flexibility to support a global and fast paced environment Attention to detail Excellent written and verbal skills Self-motivated and a willingness to learn Ability to collaborate and work in a team environment, as well as independently while adhering to processes and procedures Academic Degree Education and Training Essential BA/BS in a business-related field such as Accounting, Human Resources, Business Administration, or equivalent combination of education & experience 2-3 years relevant experience administering Payroll or Health & Welfare/Benefits in an HR consulting, HR Outsourcing or Corporate environment. HRIS knowledge: Workday, SAP, or People. Soft knowledge preferred Desirable Experience working with HR and payroll data We offer you a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization. DISCLAIMER: Nothing in this job description restricts management's right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries, partners, or purchasers of Strada business units. .