Telecommunicator (911)

Under general supervision, after probationary period, performs specialized radio and communications work for the County, serving as telecommunicator on an assigned shift. Work involves receiving all incoming calls, dispatching applicable resources, performing Emergency Dispatch Protocols (EMD, EFD) as well as providing pre-arrival instructions and operating a computer-based dispatch system as well as multiple applications and software’s.

Work also includes dispatching units or representatives from fire departments, EMS departments, law enforcement, medical center, etc., and maintaining equipment and records. Reports to the assigned 9-1-1 Shift Supervisor.