Hotel Assistant General Manager

🌟 Assistant General Manager (AGM) Tru by Hilton – Port St. Lucie, FL Are you a hospitality leader who loves creating amazing guest experiences, inspiring teams, and keeping everything running like a well-oiled machine? If so, Tru by Hilton Port St. Lucie wants YOU as our next Assistant General Manager ! 🎉🏨 We’re looking for someone with previous supervisory experience and Hilton PEP Operating System knowledge who can help lead our team to success every single day.

💼 What You’ll Love About This Role As the AGM, you’ll work closely with the General Manager to oversee daily operations, support team development, and deliver outstanding guest experiences. You’ll be a key leader in ensuring the hotel meets brand standards, achieves financial goals, and maintains a welcoming environment for guests and staff.

💰 Wage & Benefits We take care of our team members like family: ✅ Medical Insurance ✅ Vision Insurance ✅ Dental Insurance ✅ 401(k) Match ✅ Paid Time Off ✅ Hilton Travel Benefits ✈️ ⭐ Key Responsibilities Leadership & Team Management Assist in supervising all hotel departments (Front Desk, Housekeeping, Maintenance, Food & Beverage) Train, coach, and motivate staff for peak performance Support hiring and recruitment efforts when needed Help create a positive and productive work culture Guest Experience Resolve guest issues and complaints with professionalism and care Monitor guest feedback and implement improvements Ensure the hotel maintains a welcoming, safe environment Operations & Budget Management Assist with budget management and expense control Monitor inventory and supplies to prevent overstocking Ensure hotel cleanliness, maintenance, and brand compliance Compliance & Standards Maintain adherence to local, state, and federal regulations Support safety and security inspections Keep accurate operational records Sales & Marketing Support Help execute sales and marketing strategies Support promotions to increase occupancy and revenue Track market trends and suggest improvements Reporting & Communication Report operational updates to the General Manager Attend departmental meetings to stay aligned on goals Review reports to identify opportunities for improvement 🏆 Qualifications Must have previous supervisory/management experience Must have Hilton PEP Operating System experience Bachelor’s degree in Hospitality Management or related field preferred 3+ years of hotel management experience (AGM experience a plus!)

Strong leadership, communication, and problem-solving skills Ability to work under pressure and in a fast-paced environment Experience with budgeting, financial management, and inventory control Familiarity with hotel systems (Opera, OnQ, etc.) Availability to work weekends and holidays 💪 Physical Requirements Ability to stand, sit, or walk for extended periods Ability to lift and carry up to 25 lbs Must be able to perform occasional physical tasks as needed ✨ Ready to Lead & Inspire?

If you’re a confident, guest-focused leader with a passion for hospitality, we want to hear from you! Join our team at Tru by Hilton Port St. Lucie and help us deliver unforgettable stays!