Housing Compliance Specialist

POSITION OPEN UNTIL FILLED Fantastic benefits package that includes generous time off, sick days, wellness hours, fully employer paid premium for individual or family medical, dental and vision. Start Bus discounts, WRS Pension, and so much more! Email questions to hr@tetoncountywy.gov or call (307)732-8489. TITLE: Housing Compliance Specialist SUMMARY: The Housing Compliance Specialist ensures the correct and efficient use of all restricted housing within the Jackson/Teton county Affordable Housing (JTCAH) programs; assists the Compliance Analyst in the monitoring of 1,000+ deed restricted properties for compliance and investigates alleged violations according to JTCAH compliance procedures; proactively identifies problems and recommends solutions based on policies, standards, and regulations. PRIMARY DUTIES AND RESPONSIBILITIES: Essential functions, as defined under the Americans with Disabilities Act, may include any of the following representative duties, knowledge, and skills. This is not a comprehensive listing of all functions and duties performed by incumbents of this class; employees may be assigned duties which are not listed below; reasonable accommodations will be made as required. The job description is subject to change at any time by the employer.

Essential duties and responsibilities

may include, but are not limited to, the following: Assist in timely and accurate compliance on deed restricted units. Manages document collection for monitoring compliance on deed restricted and JTCAH program properties. Investigates alleged violations of JTCAH regulations, deed restrictions, ground leases, and land development regulations.

Assist in the monitoring of all deed restricted JTCAH housing for compliance with deed restrictions, County regulations, JTCAH regulations and policies, state and federal laws, and Town ordinances. Assist in alleged violation investigation through the collection and organization of evidence, provides recommendations to management.

Conducts inspections of sites as required. Perform site inspections of JTCAH program deed restricted housing to evaluate and verify compliance with leases, regulations, and policies; assesses the physical condition of properties to ensure safety and proper use standards are being met. Compile household and tenant data, maintains proper inspection records, efficiently organizes hard and digital files, and accurately manages case files.

Oversee the maintenance of deed restricted rental housing units, and ensures housing is maintained according to JTCAH standards. Assist with customer service as necessary and collaborates with JTCAH staff on projects and strategic goals of the department. Supports the relationship between the Town and County staff and the general public by demonstrating courteous and cooperative behavior when interacting with visitors and Town/County staff; maintains confidentiality of work-related issues and Town/County information; performs other duties as required or assigned.

MINIMUM QUALIFICATIONS

Education and Experience

Associate Degree in Business, Public Administration, or related field, OR 2-5 years of experience in community development, housing programs, property management, or related field. Required Licenses and Certifications: Must possess a valid Wyoming/Idaho Driver’s License and maintain an acceptable driving record. Required Knowledge of (or to become proficient within 2 years of employment): County organization, operations, policies, and procedures.

Federal, state, and local laws, rules, regulations, and guidelines governing community housing programs, including occupancy and use restrictions, and homeowners’ association covenants, conditions, and restrictions. The principles and practices of building and property inspection. Social and economic resources available to low and moderate-income families.

Principles and processes for providing excellent customer service including customer needs assessment, meeting quality standards, and evaluation of customer satisfaction. Community service agencies and other local assistance programs. United States Department of Housing and Urban Development (HUD) regulations, fair housing standards, Americans with Disabilities Act, and other public housing standards and procedures.

Specialized software, such as Geographic Information Systems and Yardi. Occupational safety and health rules and regulations.

Required Skills

Proficiency in Microsoft Office Suite, with an emphasis on Excel spreadsheet management. Familiarity with database usage and management, ability to learn new database software. Interpreting and applying regulations, policies, and procedures. Conflict resolution skills and apt problem-solving capabilities. Ability to multi-task, as well as assessing and prioritizing multiple tasks, projects, and demands.

Interpersonal communication skills, and the ability to establish and retain good relationships with others including co-workers, tenants, owners, and the community at large. Performing accurate data entry and mathematical calculations. Communicating clearly and concisely, both verbally and in writing. Utilizing critical thinking skills to process and organize facts, data, and other information to define problems and develop effective recommendations for solutions to complex problems.

Fluency in Spanish preferred. Understanding and interpreting financial documents, such as bank statements, tax returns, credit reports, etc. is preferred. Inspecting properties and identifying compliance issues for public housing occupancy rules is preferred. Using sound inspection methods to determine the physical condition of housing units and detect deviation from codes and standards is preferred.

Reviewing and interpreting legal documents is preferred. Record keeping, case records management, and accounting rules and standards is preferred. Reviewing, updating, and maintaining files, reports, and documentation for housing programs is preferred. Work Environment: Work is performed in a standard office environment.