Administrative Assistant - Social Work

Savannah State University established in 1890, is the first public historically black college or university in the state of Georgia and the first institution of higher learning in the city of Savannah. The university's students select majors from five colleges: Business Administration Education Engineering and Computing Media, Arts, and Communication Science and Humanities The campus is by far the most picturesque in the state of Georgia.

The moss-laden sweeping oak trees, expansive marsh and historic architecture create a resplendent yet tranquil atmosphere. Beneath the beauty and splendor is a vibrant residential campus bursting at the seams with the vim and vigor of quality collegiate life: relevant academic majors, engaging lectures, cutting-edge research, quality student-faculty engagement and a nurturing environment.

The Department of Social Work Administrative Assistant provides comprehensive administrative and programmatic support to the Chair of the Department of Social Work and serves as a central point of contact for the department's Bachelor of Social Work (BSW) and Master of Social Work (MSW) programs. The position supports faculty, students, alumni, departmental events, records, communications, and day-to-day operations.

The incumbent helps create an organized, responsive, and student-centered departmental environment that supports student progression, faculty effectiveness, alumni engagement, community and agency relationships, and the department's educational mission. The incumbent may be required to perform job-related duties other than those specifically delineated in this description.

NOTE: In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required eligibility verification form upon hire. This position does not offer sponsorship for employment visas.

Serve as the primary administrative point of contact for the Department of Social Work office. Serve as a welcoming first point of contact for BSW and MSW students and respond to or appropriately route in-person, telephone, and email inquiries. Provide day-to-day administrative support to the Department Chair, including calendar management, correspondence, meeting preparation, document preparation, follow-up, and special projects.

Prepare, format, proofread, organize, and distribute departmental correspondence, reports, agendas, presentations, forms, and other materials. Track requests, deadlines, approvals, and action items for the Chair and Department and provide timely follow-up. Coordinate departmental meetings, including faculty meetings, committee meetings, student meetings, and advisory activities.

Prepare meeting agendas and materials and record, distribute, and maintain minutes and action items as directed. Assist the Chair and faculty with compiling, organizing, and maintaining documentation needed for departmental assessment, program review, accreditation-related activities, and University reporting. Assist with collecting and organizing program data, student and alumni information, meeting records, event participation, field education documentation, and other materials requested by the Chair or designated faculty.

Maintain organized electronic and physical files for departmental policies, procedures, reports, assessment materials, committee records, and program documentation. Support preparation of materials for internal reviews and external visits or reporting processes, as directed by the Chair and faculty. Assist faculty with departmental forms, purchasing, travel documentation, room reservations, event coordination, correspondence, instructional materials, and other administrative processes.

Coordinate room reservations, technology needs, catering, materials, signage, and other logistical requirements for approved departmental activities. Maintain and organize faculty files, schedules, office information, and other departmental records as appropriate. Assist with faculty meetings, professional development activities, searches, special projects, and departmental events within the scope of the position.

Coordinate the routing of documents requiring review, signatures, or approvals and monitor completion of administrative processes. Supervise student workers when assigned and provide appropriate direction regarding office procedures and customer service. Perform other duties reasonably related to the position and assigned by the Department Chair.

Bachelor's degree from an accredited institution and two (2) to three (3) years of progressively responsible administrative, higher education, academic support, or related experience; or an equivalent combination of education and experience consistent with University policy. Experience providing administrative support in a higher education, academic, nonprofit, human services, social service, or similarly complex environment is preferred.

Excellent organizational skills and demonstrated ability to manage multiple priorities, deadlines, and confidential information. Excellent verbal, written, interpersonal, and customer-service skills. Proficiency with Microsoft Office Suite, including Word, Excel, PowerPoint, Outlook, and related productivity tools. Ability to learn and effectively use University systems such as Banner, PAWS, People.

Soft, etc. Ability to work effectively with students, faculty, administrators, alumni, community partners, and visitors.

Three (3) or more years of administrative support experience in higher education or an academic department. Experience supporting BSW, MSW, social work, human services, field education, student services, or related academic programs. Familiarity with social work education, field education, student progression, and/or professional social work organizations is desirable.

Experience maintaining databases, spreadsheets, electronic records, websites, newsletters, or social media used for academic or alumni engagement.

The proposed salary range is $38,000.00 to $40,000.00 annually.

Knowledge of modern academic administrative practices, office procedures, records management, and customer service. Understanding of the administrative needs of undergraduate and graduate students and the importance of timely, accurate communication. Ability to maintain professional boundaries and appropriately distinguish administrative responsibilities from faculty, advising, field education, and academic decision-making responsibilities.

Ability to maintain confidentiality and exercise sound judgment when handling student, faculty, alumni, personnel, financial, and departmental information. Ability to organize complex information and maintain accurate electronic and paper records. Ability to communicate professionally with students, faculty, alumni, social service agencies, community partners, University offices, and the public.

Ability to work independently while also functioning effectively as part of a department and interdisciplinary University team. Ability to manage multiple projects and competing deadlines while maintaining attention to detail. Ability to learn and follow Savannah State University, University System of Georgia, Board of Regents, and applicable departmental policies and procedures.

Ability to demonstrate cultural responsiveness, professionalism, respect, and a student-centered approach in interactions with diverse populations.

Review of applications may begin as early as November 20, 2026. For best consideration, apply by December 3, 2026.

For more information or questions about a job posting, please contact the Department of Human Resources at [email protected]. For technical support, please call the USG Service Desk at (877) 251.2644, or email [email protected].

The University System of Georgia is comprised of our 25 institutions of higher education and learning as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards.

More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found on-line at https://www.usg.edu/policymanual/section8/C224/#p8.2.18_personnel_conduct . Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found on-line at https://www.

usg.edu/policymanual/section6/C2653 .

At Savannah State University, five core values shape everything we do: Belonging

• Building a community where all voices are valued and respected. Collaboration
• Working together across disciplines and communities for shared success. Discovery
• Pursuing knowledge, research, and exploration that expand horizons. Excellence
• Committing to superior achievement in every endeavor. Resilience
• Rising stronger through challenges with determination and adaptability. These principles guide our culture, inspire our teams and define the kind of workplace we strive to build; one where every individual can thrive, contribute, and grow.

Offers of employment are contingent upon completion of a background investigation including a criminal background check demonstrating your eligibility for employment with Savannah State University, as determined by Savannah State University, its sole discretion, confirmation of the credentials and employment history reflected in your application materials and, if applicable, a satisfactory credit check.

Applicants may be subject to a pre-employment drug test. Offers are made expressly subject to the applicable federal and state laws, to the statutes, rules and regulations of this institution and to the Bylaws and Policies of the Board of Regents (BOR) of the University System of Georgia (USG), which are available for your inspection upon request.

Equal opportunity and decisions based on merit are fundamental values of the University System of Georgia (USG). The Board of Regents prohibits discrimination on the basis of an individual's age, color, disability, genetic information, national origin, race, religion, sex, or veteran status ("protected status"). No individual shall be excluded from participation in, denied the benefits of, or otherwise subjected to unlawful discrimination, harassment, or retaliation under, any USG program or activity because of the individual's protected status; nor shall any individual be given preferential treatment because of the individual's protected status, except that preferential treatment may be given on the basis of veteran status when appropriate under federal or state law.

All employment processes and decisions, including but not limited to hiring, promotion, and tenure, shall be free of ideological tests, affirmations, and oaths, including diversity statements. The basis and determining factor for all such decisions should be that the individual possesses the requisite knowledge, skills, and abilities associated with the role, and is believed to have the ability to successfully perform the essential functions, responsibilities, and duties associated with the position for which the individual is being considered.

At the core of any such decision is ensuring the institution's ability to achieve its mission and strategic priorities in support of student success. For questions or more detailed information regarding this policy please contact the Savannah State University, Office of Human Resources at [email protected]. Individuals requiring disability related accommodations for participation in any event or to obtain print materials in an alternative format, please contact the Office of Human Resources at hr@savannahstate.

edu.

PHYSICAL DEMANDS / WORK ENVIRONMENT The work is typically performed in an office or academic environment while sitting at a desk or table with intermittent walking, standing, bending, or stooping. The work may require lifting and moving light objects and supplies up to approximately 15 pounds.

Applicants must include a list containing the name, e-mail address and telephone number for three (3) professional references (e.g. supervisor, mentor, colleague). Applicants must upload transcript(s) with the application. Unofficial are acceptable. Official transcript(s) required upon hire. Incomplete applications will not be considered.