Technical Product Manager

We are looking for a Technical Product Manager, Integrations to join the product team and take ownership of complex integrations connecting the creator ecosystem, customer experience, and external platforms. This is a highly technical product role focused on APIs, SDKs, authentication, data flows, and third-party integrations.

You will act as the product owner for the bi-directional flow of third-party data and authentication, working closely with engineering teams, enterprise customers, partners, and internal stakeholders. Location: San Francisco, Chicago, Los Angeles, New York, Seattle, Texas (Remote) WHAT YOU’LL BE RESPONSIBLE FOR:

• Define and drive the integration strategy, standards, and technical capabilities across the platform.
• Own the product lifecycle of Integrations and SDK products — from strategy and discovery through roadmap, development, launch, and continuous improvement.
• Oversee the integrations development process, ensuring that implementation meets customer needs, technical standards, and business objectives.
• Drive both inbound data ingestion and outbound data publishing/syndication across third-party platforms.
• Analyze customer requirements and translate them into scalable integration architectures in collaboration with technical leads.
• Define clear product requirements, user stories, acceptance criteria, and prioritized backlogs for engineering teams.
• Lead technical discussions with enterprise customers, ecosystem partners, developers, and integration marketplaces.
• Translate complex technical concepts — such as payload structures, authentication mechanisms, data models, and latency — into clear product decisions and requirements.
• Partner with Sales, Customer Success, Marketing, and Enablement teams to understand customer needs and incorporate the Voice of the Customer into product strategy.
• Develop and support the go-to-market strategy for attracting third-party integration users, developers, and technology partners to the ecosystem.
• Identify opportunities for product improvements and new integration capabilities based on customer feedback, market trends, analytics, and industry best practices.
• Apply a strong security and Dev. Sec. Ops mindset when defining integration solutions and technical requirements. WHAT WE’RE LOOKING FOR: - 5+ years of overall software industry experience, including at least 3+ years working with product APIs.
• Strong experience as a Technical Product Manager, API Product Manager, Integration Product Manager, or similar technical product role.
• Hands-on understanding of designing and managing workflows involving:
• REST APIs
• GraphQL
• Webhooks / real-time integrations
• Strong understanding of bi-directional data flows and data structures, including JSON and XML.
• Practical knowledge of modern authentication and authorization mechanisms such as:
• OAuth 2.0
• JWT
• API Keys
• Experience designing solutions with or for Integration Platform as a Service (i. PaaS) products such as Workato, Mule. Soft, Zapier, or similar platforms.
• Experience working directly with customers to design and implement technical solutions based on their business requirements.
• Experience partnering with Sales, Customer Success, Enablement, and Engineering teams and acting as an accountable product stakeholder for APIs and integrations.
• Strong analytical and data-driven approach to product decision-making.
• Solid understanding of software development processes and the ability to work effectively with engineering and technical leadership.
• A strong security mindset, including familiarity with Dev. Sec. Ops principles.
• Excellent communication and stakeholder-management skills, with the ability to communicate effectively with both highly technical and executive audiences.
• Strong ownership mentality and the ability to lead cross-functional teams toward high-quality, timely delivery.
• Comfortable working in a fast-paced environment with ambiguity, changing priorities, and a startup mindset.
• High emotional intelligence, curiosity, and a collaborative approach.
• Knowledge of Influencer Marketing platforms, processes, and workflows is a plus.

WHAT WE OFFER

• People: Work alongside talented, collaborative, and friendly professionals who are passionate about what they do.
• Learning & Development: Access to learning platforms, training, and resources to support your professional growth.
• Work-life balance: 15 days of vacation, floating and company holidays, wellness benefits, and paid parental leave.
• Comprehensive benefits: Medical, dental, vision, life, and disability insurance, plus additional wellness benefits. - 401(k): A retirement savings plan to help you plan for the future.
• Work-from-home support: A stipend to help you create a comfortable and productive home office. WHY JOIN? This is an opportunity to have a direct impact on a highly technical, integration-driven product used by global brands and agencies. You will work at the intersection of Product, Engineering, APIs, Data, Customers, and the broader creator technology ecosystem, with significant ownership over how the platform connects with external systems and partners. If you enjoy solving complex integration challenges, translating technical concepts into great products, and building scalable ecosystems, we’d love to hear from you.