Lead Acquiring

The role is responsible for managing and strengthening relationships with Acquiring Entities (Banks, Payment Aggregators, Payment Service Providers, and Enterprise Merchant Acquirers) to drive the adoption, compliance, and enablement of NPCI payment products across the merchant ecosystem. Drive end-to-end merchant acceptance of NPCI payment products through acquiring partners.

Improve penetration and activation of payment products across online and offline merchants via Acquiring Entities. Ensure acquiring partners adhere to NPCI operating guidelines, ecosystem standards, and regulatory requirements. Leverage AI-enabled tools and analytics to improve acceptance monitoring, identify patterns and gaps, prioritize interventions, and improve the efficiency and quality of partner engagement.

Support the rollout of new payment capabilities, merchant use cases, and ecosystem enhancements. Partner with acquiring entities to enable new NPCI products, features, and merchant-side capabilities. Support rollout of enhanced acceptance experiences, recurring payment capabilities, merchant device integrations, and enterprise payment solutions.

Facilitate testing, certification coordination, pilot execution, and production readiness activities. Identify and develop AI-enabled use cases that improve product adoption, merchant acceptance and partner effectiveness Building and maintaining AI proficiency to effectively use AI-enabled tools for analytics, decision support, productivity and ecosystem problem-solving, while applying appropriate human judgment.

Requirements

Graduate in Management, Engineering, Finance, or related discipline. MBA or equivalent qualification preferred. Relationship Management Merchant Acquiring & Payment Ecosystem Knowledge UPI, Cards payments nuances Stakeholder Management Data Analysis & Business Review Problem Solving & Issue Resolution Project Coordination Effective Communication & Presentation Skills Self-Motivated and Execution-Oriented