United Airlines Holdings

Sr Conversation Designer

United Airlines Holdings

Chicago, Illinois, United StatesFull-TimePosted Aug 3, 2026

Job description

We are expanding our team: As a Sr Conversation Designer, you will shape the user experience for customer-facing automated channels, ensuring seamless, empathic dialogue flows. You will architect conversational logic and collaborate with product teams to optimise interactions. Ideal candidates bring experience in conversational design and a passion for customer-focused solutions.