Senior Data Analyst - Bandung, Indonesia

About the Role

We’re looking for a highly analytical and motivated Data Analyst to join our team in Bandung, Indonesia. In this role, you’ll support our data operations and reporting needs by working closely with teams across the business. You’ll help deliver accurate insights, improve data quality, and support data-driven decision-making.

Location – Hybrid, Indonesia (2 days per week in the office) What You’ll be Doing Understand business requirements and translate them into scalable reporting frameworks that provide clear, actionable insights. Collect data from multiple sources, maintain data quality, identify discrepancies, and help resolve data issues.

Build dashboards and reports based on defined business logic. Validate data consistency across multiple reports. Analyze reports and identify insights that help measure the company’s key performance indicators (KPIs). Work with stakeholders to define KPIs, interpret performance drivers, and recommend actions based on data.

Analyze trends and notify key users when KPI results appear incorrect or unusual. Provide data and analysis to stakeholders as needed. Work with the Data Engineering team to report missing or incorrect data and support improvements. Maintain a list of activities and improvements, and support basic project coordination.

Communicate changes and new developments to business users.

About You

5–7 years of experience in data analysis and reporting. Mandatory: Proficiency in Excel, SQL, Power BI, and Tableau. Proven ability to analyze large volumes of data, identify actionable insights, and communicate findings to stakeholders—not just build dashboards and reports. Experience integrating data across BI platforms, data warehouses, and operational tools, such as Sales Operations systems, while ensuring data consistency and integrity A strong business-oriented mindset, with the ability to connect data to commercial context and focus on outcomes.

Experience working with stakeholders. Good English communication skills. Strong attention to detail. A collaborative, dependable, trustworthy, customer-focused, and solution-oriented approach. A big plus if you have Experience with Databricks, particularly developing SQL dashboards. Familiarity with data warehouse concepts, including Medallion Architecture and Star Schema.

Experience supporting commercial or operational reporting in SaaS or subscription-based businesses.

About Us

Ninja. One unifies IT to simplify work for nearly 40,000 customers in 140+ countries. The Ninja. One Unified IT Operations Platform delivers endpoint management, autonomous patching, backup, and remote access in a single console to improve efficiency, increase resilience, and reduce spend. By automating IT and managing all endpoints, organizations give employees a great technology experience at work.

Ninja. One is obsessed with customer success and has retained a 98% customer satisfaction score for more than 5 years. What You’ll Love We are a collaborative, kind, and curious community We prioritise your work/life balance offering a hybrid work environment and free in-office lunches throughout the week We reward your work with opportunity for growth and advancement Grow personally and together with one of the fastest growing companies globally Develop your skills through our renowned training platform Receive competitive compensation Collaborate with an amazing international workforce Additional Information Applicants must hold valid working rights in Indonesia at the time of application.

We are unable to provide visa sponsorship for this role. We are an equal opportunity employer in accordance with Indonesia's Manpower Law. All applicants will receive fair consideration for employment regardless of nationality, gender, age, disability, or background. We are committed to fostering an inclusive and respectful workplace for all employees.