FT Care Coordinator - 12 hour Shifts (7AM-7:30PM or 7PM-7:30AM) Caregivers with Dementia Care Experience Encouraged to Apply

Job Details: Job Location: San Diego

• San Diego, CA, Position Type: Full Time, Salary Range: $21.50 - $25.00Hourly, Job Shift: Any, Care Coordinator (Mental Health Technician) | San Diego Alter Behavioral Health is an adult mental health treatment provider with a network of upscale inpatient residential facilities in Orange County and San Diego. 12 Hour Shift: Day Shift 7:00AM – 7:30PM or NOC Shift: 7:00PM - 7:30AM 3 / 4 Alternating Schedule: Sunday
• Tuesday + every other Wednesday OR Thursday–Saturday + every other Wednesday Competitive Compensation: $21.50 – $25.00/hour (DOE) Location: You will be assigned to our San Diego location Comprehensive Benefits: Medical, dental, and vision insurance with employer contribution | 401(k) with employer match up to 6% after 90 days of employment | Gym membership/wellness reimbursement (up to $50/month) | PTO & CA Paid Sick Leave | Ongoing training and growth opportunities Make a Difference Every Day At Alter Behavioral Health, every shift matters. As a Care Coordinator (Mental Health Technician), you play a critical role in ensuring the safety, stability, and recovery journey of the clients entrusted to our care. This role is more than supervision - it’s about being present, supportive, and engaged in the day-to-day recovery experience of each client. What You’ll Do Client Safety & Monitoring Conduct routine safety checks (every 15/30/60 minutes) in bedrooms and common areas Maintain a safe, structured, and respectful environment Escort clients to activities, appointments, or outings as needed Client Support & Engagement Provide supportive presence and guidance aligned with treatment goals Facilitate or assist with group activities as appropriate Encourage adherence to program structure and expectations Assist with housekeeping duties to maintain a safe and clean environment Crisis Intervention Respond calmly and quickly to behavioral or emotional escalations Utilize de-escalation techniques and involve clinical staff when appropriate Documentation & Communication Observe and document client behaviors and updates in EMR (Kipu) Communicate concerns promptly to clinical and nursing staff Collaborate with therapists, case managers, nurses, and supervisors Qualifications: What We’re Looking For Compassionate, professional, and dependable Able to remain alert and engaged during a 12-hour shift Calm under pressure with strong situational awareness Comfortable interacting with clients in a therapeutic residential setting Prior behavioral health or residential experience preferred (training provided) Preferred Qualifications 1+ year experience in behavioral health, SUD, or psychiatric settings Residential treatment or healthcare experience Knowledge of trauma-informed care practices Crisis prevention/intervention certification (CPI, PMAB, HWC, or equivalent) EMR experience (Kipu preferred) Minimum Qualifications High School Diploma required. Bachelor’s Degree preferred. At least one (1) year of experience in behavioral health or a related field such as mental health, substance use treatment, social services, nonprofit work, youth programs, case management, or similar client-facing roles OR Degree or academic focus in Psychology, Social Work, Counseling, Human Development, or a related field demonstrating commitment to behavioral health Requirements Valid California Driver’s License required Ability to reliably work the assigned schedule with consistent attendance and punctuality CPR & First Aid certification required (or ability to obtain prior to start) Must pass Live Scan fingerprint clearance Must be legally authorized to work in the United States Physical Requirements Frequent walking, standing, bending, and safety rounds Ability to regularly walk up and down stairs in multi-level residential homes Ability to lift and carry up to 25 pounds Ability to safely intervene during behavioral escalations using trained techniques Ability to operate computers and EMR systems Compliance Employment is contingent upon: Successful Live Scan clearance Completion of required health/drug screenings and TB testing Compliance with DHCS, Title 22 regulations, Joint Commission standards, HIPAA, and applicable California employment laws DISCLAIMER – This posting provides a general overview of the Care Coordinator role at Alter Behavioral Health. It is not a complete or exhaustive list of all responsibilities, duties, requirements, or conditions of employment. Specific job functions and expectations may be modified at the discretion of the company in accordance with business needs. Alter Behavioral Health complies with all applicable federal, state, and local employment laws, including the California Labor Code, Industrial Welfare Commission (IWC) Wage Order 5, Fair Labor Standards Act (FLSA), and all laws relating to non-discrimination, equal opportunity employment, disability accommodation, and workplace safety.