Senior Coordinator, Country Operations

Responsible for ensuring the efficient management and control of activities in the assigned division/LOBs and achieving agreed service levels and objectives. Contribute to the creation and implementation of best practices, strategy, policies, processes and procedures to aid and improve operational performance Operational

• Coordinate with vendors and customers on daily timelines and schedules; follow up on all daily operational activities to ensure timely completion and ensure adherence to agreed quality standards.
• Track and monitor deadlines; manage lapse in delivery of logistics services.
• Accept, verify and process all paperwork required for logistics movements in the assigned area; follow up on rejected or missing paperwork.
• Check and verify invoices and handle billing processes.
• Attend regular meetings with local logistics service providers to discuss current issues.
• Respond to queries and maintain good relationships with various stakeholders.
• Execute operational policies and procedures.
• Support in preparing reports for stakeholders.
• Keep up-to-date with changes in company policies and local regulations; ensure compliance and highlight non-conformance to Supervisor/Manager.
• Identify and improve processes to increase efficiency and minimize mistakes.
• Maintain and mitigate operational risk and ensure compliance to safety at site Minimum 1 year of experience in logistics, warehousing, transportation, distribution or related fields.