Analyst - Presales

Job Description – Presales Executive / Analyst (RFP Management) Location: Mumbai Experience: 2–3 Years Department: Presales / Solutions Consulting Reporting To: Head – Presales Role Overview We are seeking a detail-oriented and proactive Presales Executive with 2–3 years of experience in RFP/RFI management, bid coordination, and proposal development.

The individual will work closely with Sales, Product, Solutions, Security, Legal, Finance and Customer Success teams to create compelling, high-quality responses for enterprise and government tenders across geographies.

Key Responsibilities

Manage end-to-end RFP, RFI, RFQ, and tender response processes. Review bid requirements and prepare compliance matrices and response plans. Coordinate with internal stakeholders to gather technical, commercial, security, and product inputs. Develop, customise, and maintain proposal content, response repositories, and knowledge libraries.

Prepare executive summaries, solution descriptions, implementation approaches, and customer-specific responses. Track proposal timelines, submission schedules, and approval workflows. Support sales teams with presentations, capability documents, and customer questionnaires. Maintain a repository of standard responses, certifications, customer references, and supporting documents.

Ensure proposal quality, consistency, and compliance with customer requirements. Required Qualifications & Skills Bachelor's degree in Business, Engineering, Technology, or a related field. 2–3 years of experience in Presales, Bid Management, Proposal Writing, or RFP Management. Excellent written and verbal communication and customer-facing skills.

Strong attention to detail and document management capabilities. Experience working with enterprise SaaS in the LMS solution space is preferred. Ability to manage multiple bids and deadlines simultaneously. Proficiency in Microsoft Word, PowerPoint, Excel, and collaboration tools.

Preferred Skills

Experience responding to enterprise and government tenders. Understanding of cloud/SaaS platforms and enterprise software solutions. Familiarity with security, compliance, and procurement questionnaires. Experience using proposal management or knowledge management tools. Key Success Metrics Timely submission of RFP/RFI responses.

Proposal quality and compliance scores. Win-rate contribution through high-quality bid responses. Accuracy and maintenance of proposal knowledge repositories. Stakeholder satisfaction and response turnaround time.