Medical Record / Referral Admin (Columbus)

Job Details: Job Location: Columbus

• Columbus, OH, Position Type: Full Time, Salary Range: $22.00 - $25.00Hourly, Travel Percentage: None, Job Shift: Day, General Duties and Responsibilities Record requests – make sure requests are compliant with HIPAA Send requested records – ensure only pertinent information is being sent Write a denial letter if a request is not compliant with HIPAA/request more information Request medical records by researching all information of the particular procedure Send request for patient to sign Release of Information form electronically and help patient with additional information on form. Make sure form is fully completed. Pre-fill verbal Release of Information for patients who do not have email access Comply with audits (Medicare Risk Adjustment). Ensure that every note is signed electronically Schedule all referrals and outside procedures Determine if scheduled procedure needs an authorization. Send information to authorization coordinator to get. Pre-call patient to get best time/location/day. Find location close to patient in-network with their insurance. Notify patient of appointment by texting, emailing and/or calling. Follow up if needed to make sure patient received the information. Reschedule appointments as needed Organize transportation as needed for the patient Request records from previous facilities in cases of a denial Sort and distribute all incoming mail. Weekly trip to the post office is typical Scan in mailed records / all mailed documents Check all voicemail and email messages and respond within 24 hours Help out front desk in clinic and other staff as needed Coordinate with HR and clinical staff to ensure compliance and efficiency Qualifications: Knowledge of basic computer skills, Excel, Word and how to use Electronic Medical Records Experience with patient centered care Punctuality and impeccable attendance Strong communication skills with both professionals and patients from all demographics Non-judgmental approach to patient care Technical skills with required office equipment Patience and great attention to detail Completely understand the healthcare privacy laws as outlined in HIPAA LGBTQIA cultural competency Ability to work collaboratively in team-based care Ability to adapt to a work environment that is constantly changing and not always structured Ability to work in a fast paced and, at times, excited atmosphere Maintain a professional attitude and demeanor Ability to multi-task