Family Advocate

Job Details: Job Location: Birmingham FSC

• Birmingham, AL, Salary Range: Undisclosed, Family Guidance Center of Alabama Job Description Working Matters Case Manager The Case Manager directs the day-to-day operations of the Working Matters Program at the county level. This includes case file quality assurance, assistance in locating placement and employment opportunities, development and attainment of project goals, data collection and assessment, community networking, networking with county DHR, and meeting funder expectations, including reporting requirements. Hours: 37.5 hours/week with flexibility expected Supervision: Program Director with oversight by Director of Family Services Qualifications: Education: Undergraduate in a human services field with experience working with families or proven related professional experience. Experience working in employment-related issues and with TANF population preferred. Knowledge of the local county, including employment dynamics; ability to attract employers to the project; proven ability to network. Other: Must complete criminal and CA/N clearance with no indications. Quality verbal and written communications skills are essential. Must be able to multi-task effectively. Training: Job training provided through Program Director.

Position Summary

Direct all program activities in respective county Provide direct services to a DHR-referred caseload of adults Recruit placement sites Determine, document, and report participation daily Identify employment barriers with each participant and seek long-term resolution Identify potential gainful employment options with participant Coordinate with County DHR Develop and implement collection and assessment practices related to success rates, participation rates, and other program data to measure effectiveness and outcomes Problem solve and support program staff with an emphasis on teamwork Ensure case file compliance with excellence in documentation, confidentiality, and comprehensive service delivery.

Create and sustain networks of stakeholders and resources, including potential employers, to ensure program’s success Develop and sustain a partnership with County DHR to facilitate referrals, case plans, and communication Practice the FGC Elements of Excellence in all aspects of day-to-day work Salary Range: $30,000- $34,500